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Technology blog for
SME's

Technology entrepreneurs and managers are changing the world. They lead small or medium businesses. Their vision creates new jobs, improves efficiency in existing ones, generates growth for their organization, and solves problems customers face daily.
August 6, 2023
10 Best Practices for IT Support Performance Analysis and Improvement with Zoho Desk Reports

In the fast-paced world of IT support, delivering exceptional customer service is essential for businesses to thrive. To achieve this, IT teams need to analyze their support performance continually, identify areas of improvement, and optimize their processes. This is where Zoho Desk, a comprehensive help desk software, comes into play. With its powerful reporting and […]

July 27, 2023
Zoho for Marketing Automation: Nurturing Leads and Driving Conversions

In the fast-paced world of digital marketing, automation has become a game-changer. It empowers businesses to streamline marketing processes, nurture leads, and drive conversions efficiently. One platform that stands out in the realm of marketing automation is Zoho. With its comprehensive suite of tools, Zoho offers a powerful solution to businesses looking to enhance their […]

July 20, 2023
Social Media Listening and Monitoring with Zoho Social: Tracking IT Industry Trends and Customer Sentiment  

Nowadays, social media has become an essential part of business operations. It has transformed the way companies engage with customers, market their products and services, and stay updated on industry trends. For businesses operating in the IT industry, social media is a valuable platform for tracking industry trends and understanding customer sentiment. By leveraging social […]

July 19, 2023
Intelligent IT Service Desks: Revolutionizing Support with AI and Automation in the Digital Era

In today’s fast-paced digital landscape, businesses rely heavily on their IT infrastructure to drive productivity and efficiency. However, with the increasing complexity of IT systems and the growing demand for instant support, traditional IT service desks often struggle to keep up. This is where intelligent IT service desks powered by AI and automation come into […]

July 16, 2023
Master Your IT Business Finances with Zoho Books: Budgeting, Expense Tracking, and Financial Reporting  

In the ever-evolving world of IT businesses, effective financial management is crucial for success. Managing finances, tracking expenses, and generating accurate financial reports are essential tasks that require efficient tools and systems. Zoho Books, a comprehensive accounting software, offers a range of features specifically designed to streamline financial management for IT businesses. From budgeting and […]

July 13, 2023
Managing Employee Training and Development: 4 Benefits of Zoho People  

In today’s rapidly changing business landscape, organizations recognize the importance of investing in their employees’ training and development. Enhancing skills and knowledge not only improves individual performance but also contributes to the overall growth and success of the company. However, managing employee training programs efficiently can be a complex task. This is where Zoho People, […]

July 12, 2023
5 Steps for Leveraging AI for Intelligent Network Monitoring and Optimization

In today’s digital age, where businesses heavily rely on technology and interconnected networks, the need for efficient network monitoring and optimization has become paramount. Traditional methods of network management often fall short in dealing with the complexity and scale of modern networks. However, by leveraging the power of artificial intelligence (AI), organizations can revolutionize their […]

July 10, 2023
Unlocking the Power of Seamless Integration: Revolutionize Your IT Systems with Zoho Flow

Nowadays, organizations rely on various software systems to manage their operations efficiently. However, managing data and workflows across multiple systems can become a daunting task, leading to inefficiencies, data inconsistencies, and manual errors. To overcome these challenges, businesses need a seamless IT integration solution that connects their systems, automates processes, and ensures smooth information flow. […]

July 9, 2023
5 Steps to Streamline IT Asset Tracking and Management with Zoho Creator

Effective IT asset tracking and management is critical for businesses to maintain control, optimize resource utilization, and maximize the value of their IT investments. From hardware devices to software licenses, keeping track of IT assets and maintaining control over them can be a challenging task. This is where IT asset tracking and management solutions come […]

July 6, 2023
Machine Learning in IT Operations: 5 Benefits of Predictive Analytics for Proactive Maintenance  

In today’s technology-driven world, businesses rely heavily on their IT infrastructure to support their operations and deliver services to customers. IT operations encompass a wide range of activities, including managing networks, servers, applications, and other critical components. Ensuring the smooth functioning of IT operations is essential for maintaining business continuity and maximizing productivity. Traditionally, IT […]

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