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In today’s fast-paced business environment, communication is a critical aspect that can make or break an organization’s success. To stay ahead of the competition, businesses must leverage the latest digital transformation and AI tools to streamline communication and enhance efficiency.
This is where Episode 1 of the program عصر الديجيتال comes in. In the episode, we will know delves into the various digital transformation and AI tools that businesses can use to ease communication at work. These tools include Copymatic, Chat GPT, and Zoho Apps, among others.
Copymatic, Chat GPT, and Zoho Apps are just a few of the many digital transformation and AI tools that businesses can use to streamline communication and enhance efficiency. Copymatic, for instance, is an AI-powered writing tool that can generate high-quality content for businesses. With Copymatic, businesses can save time and resources on content creation, freeing up their human resources to focus on more critical tasks.
Chat GPT, on the other hand, is a chatbot platform that can automate various tasks, such as answering customer queries and scheduling appointments. By automating these tasks, businesses can improve customer service and enhance the overall customer experience.
Zoho Apps, on the other hand, is a suite of cloud-based applications that can be used to manage various aspects of the business, such as CRM, accounting, and human resources. By using Zoho Apps, businesses can streamline their operations, improve efficiency, and enhance communication among employees.
Let’s dive deeper into each tool, exploring its unique features and how they can be used to facilitate communication and improve efficiency in the workplace.
Digital communication and collaboration tools that can help businesses streamline communication and improve productivity.
We used it to communicate with the team regarding new tasks.
Here are some of its most important features:
One-on-one and group messaging: Communicate with team members in real-time through one-on-one and group messaging. You can create channels for different teams, projects, or topics.
Audio and video calls: Make audio and video calls from within the app, eliminating the need for external communication tools.
Screen sharing: Share your screen with team members during a call to collaborate and work on projects together.
File sharing and collaboration: Share files and collaborate with team members in real-time using the built-in document editor.
Task management: Create and assign tasks to team members within the app, set due dates, and track progress.
Integration with other Zoho apps: Zoho Cliq seamlessly integrates with other Zoho apps, such as Zoho Projects and Zoho CRM, to provide a comprehensive suite of business tools.
Automation and bots: Use automation and bots to streamline tasks and workflows, such as scheduling meetings or sending notifications.
Customization: Customize the app’s interface, settings, and notifications to fit your preferences and needs.
Mobile app: Access Zoho Cliq on the go with the mobile app, available for both iOS and Android devices.
Try Zoho Cliq: https://www.zoho.com/cliq/
Email service that can be used by businesses to manage their email communication.
We use it to send emails and delegate new tasks because of its integration with Zoho Connect.
Here are some of its features:
Send and receive emails: With Zoho Mail, you can send and receive emails just like any other email service. You can compose emails, add attachments, and send them to your contacts.
Organize your inbox: Zoho Mail offers several features to help you organize your inbox. You can create folders to sort your emails, apply filters to automatically label or move emails, and use tags to categorize your emails.
Collaborate with your team: Zoho Mail also offers several features to help you collaborate with your team. You can share emails, folders, and tags with your team members, and work on emails together in real time.
Schedule emails: Zoho Mail also offers a feature called “Schedule Send” that allows you to schedule emails to be sent later.
Use templates: Zoho Mail offers pre-designed templates for emails, which can save you time and effort when composing emails.
Integrate with other Zoho apps: Zoho Mail integrates with other Zoho apps, such as Zoho CRM and Zoho Projects, to provide a seamless experience across different applications.
Access from anywhere: Zoho Mail is accessible from anywhere with an internet connection, so you can stay connected even when you’re on the go.
Try Zoho Mail: https://www.zoho.com/mail/
online conferencing tool that can be used by businesses to conduct virtual meetings, webinars, and training sessions.
We used it to start a new discussion with the team to discuss more about the client’s requirements.
Here are some of its features:
Conduct virtual meetings: With Zoho Meetings, you can easily host virtual meetings and webinars with attendees from anywhere in the world.
Screen sharing: You can share your screen with other attendees during a meeting, which is helpful for giving presentations or demonstrating something.
Recording: Zoho Meetings allows you to record your meetings and webinars, so you can review them later or share them with others who were unable to attend.
Polls and surveys: You can create polls and surveys during a meeting to gather feedback from attendees or to facilitate discussion.
Custom branding: You can customize the look and feel of your meeting room with your company’s branding, which adds a professional touch to your meetings.
Calendar integration: Zoho Meetings integrates with popular calendar apps like Google Calendar, so you can easily schedule and join meetings from your calendar.
Mobile app: Zoho Meetings has a mobile app that allows you to host or join meetings on-the-go from your smartphone or tablet.
Security: Zoho Meetings uses advanced security measures to ensure that your meetings are secure and private, including encryption, password protection, and waiting rooms for attendees.
Try Zoho Meeting: https://www.zoho.com/meeting/
a powerful tool that can transform the way businesses create content. Its natural language processing algorithms, multiple writing styles, customizable templates, and error-free content generation make it an essential tool for any organization looking to streamline its communication and enhance efficiency.
we used it to write an email replay, we just provide it with the email and he wrote a response in seconds.
Here are some of its most important features:
Generate high-quality content: Copymatic can create unique and original content for your website or blog, saving you time and effort.
Improve search engine optimization (SEO): Copymatic can help improve your website’s ranking in search engine results pages (SERPs) by generating content that includes relevant keywords.
Create social media posts: Copymatic can create engaging and shareable social media posts that can help increase your social media presence and engagement.
Write product descriptions: Copymatic can help you create compelling product descriptions that can help increase sales.
Draft email newsletters: Copymatic can assist with drafting email newsletters that are professional, informative, and engaging.
Generate reports: Copymatic can help you create comprehensive reports with minimal effort, saving you valuable time.
Write press releases: Copymatic can help you create effective press releases that can help generate media coverage for your organization or business.
Develop content strategies: Copymatic can help you develop effective content strategies by analyzing your target audience and providing data-driven insights.
Try Compymatic: https://copymatic.ai/
Another powerful digital transformation and AI tool that can facilitate communication in the workplace.
Here are some of its most important features:
Generate human-like responses: Chat GPT uses its natural language processing capabilities to generate responses that sound like they were written by a human.
Automate customer support: You can use Chat GPT to create a chatbot that can answer customer queries and provide support 24/7.
Personalize marketing campaigns: With Chat GPT, you can create personalized marketing messages that are tailored to each individual customer.
Improve lead generation: By integrating Chat GPT with your website, you can capture leads and qualify them automatically based on their responses.
Streamline internal communication: Chat GPT can be used to facilitate communication within your organization, allowing team members to share information and collaborate more efficiently.
Enhance customer engagement: Chat GPT can help you engage with your customers in real-time, providing them with instant answers and personalized support.
Reduce response time: With Chat GPT, you can respond to customer queries and issues quickly, reducing response time and improving customer satisfaction.
Improve customer insights: By analyzing the data generated by Chat GPT, you can gain insights into customer behavior and preferences, allowing you to improve your products and services.
Try Chat GPT: https://chat.openai.com/
Ready to learn more about streamlining workplace communication with digital transformation and AI tools?
Check out the 1st episode of عصر الديجيتال where we dive deeper into this topic and explore real-life examples of companies that have successfully implemented these technologies. Click here to watch the episode now and take the first step toward revolutionizing the way you communicate with your team!
Business owners have been gathering data on their customers through user behavior observations for a very long time. For instance, a knowledgeable local shopkeeper may monitor their customers using measures like:
More importantly, company owners engage with their customers on a personal level, allowing them to follow up with them at various points and provide a more tailored experience. They use a variety of media to monitor purchasers at different stages (notebooks, files, Excel spreadsheets, and so on).
Online visitor tracking Now, let’s go forward. How much information do modern internet firms have on their customers? Online companies do not physically contact the people who visit their websites, but many have embraced website visitor monitoring techniques to acquire a clear picture of how their visitors use the sites. These assist them in providing proactive customer interaction and CX, stepping up their sales and marketing activities, increasing conversions, and tracking visits in real time.
The entire CX experience has advanced to the next level, particularly in the wake of the epidemic. Today’s problems for business owners—particularly those facing the sales, marketing, and support teams—include on-demand personalization and fast help availability.
Tracking website visitors enables companies to learn more about their demographics, the devices and applications they use to access the site, and their preferences. Additionally, it keeps track of visitor activities, such as the pages they view, the material they express interest in, the time spent on each page, and the frequency of their visits to a certain website.
What effects has internet visitor tracking had on companies?
Companies have gained insights into detecting things that previously appeared unachievable with the adoption of a website visitor monitoring technology to study website visitors’ behavioral patterns.
Businesses are now able to see the whole digital footprint of anyone visiting their websites, which includes details like the following:
These behavioral analytics all produce information that may be utilized to develop more precise targeting strategies for marketing, sales, and other business sectors.
You may improve your lead generation efforts by better understanding your target market with the use of website visitor tracking. Setting SMART (specific, measurable, attainable, reasonable, and time-bound) lead generation objectives involves having an understanding of information like preferences, location, and hobbies.
Website visitor tracking helps organizations increase conversion rates by enhancing purchasers’ paths to becoming potential clients.
With the use of website visitor monitoring software, businesses can connect the dots to comprehend visitor behavior on their websites, making it easier to understand consumers and their journeys.
Consider a scenario where a person accesses the website of Zylker and begins perusing the company’s service and product brochures. Let’s also assume that the user stays on the page longer and has a lower bounce rate, indicating that they have discovered what they were searching for. The consumer receives exactly what they need from Zylker. The consumer keeps up this surfing behavior by looking at their price, indicating a growing desire to buy.
In keeping with the prior illustration, how can Zylker improve that specific user’s CX? Zylker can determine that the visitor is from a Fortune 500 firm with a U.S. basis thanks to a website visitor tracking service. Additionally, the visitor’s behavior suggests that they are the “proper” account for Zylker and have a high level of buyer intent (time spent on the site, number of pages seen, and actions done there).
Zylker can immediately connect with the user by initiating a proactive live chat. Zylker can shorten the sales cycle with a live chat. Additionally, they may send the consumer tailored emails with relevant items, related products, and exclusive deals. This leads to a more effective and timelier CE. Isn’t that the only thing that counts in terms of pleasing potential customers?
How many business owners are genuinely devoted to acting in order to deliver the finest client service and experience? Businesses may develop a sustained competitive edge by going the extra mile. By using a customized strategy, businesses may develop experiences that are unique to their customers and foster enduring relationships with them.
There is data everywhere. Gaining relevant insights from data from website visitor monitoring software helps increase ROI. To determine the efficacy of their initiatives, businesses can follow the development of the sales, marketing, and support teams in detail.
Website visitor tracking software enables online businesses to track visitors who end up on the website from various sources. It gathers web traffic data on each user and provides insights to businesses to improve lead-generation activities.
1. Visitor tracking in real-time
Businesses may get up-to-date information on website visitors from a reliable website visitor monitoring program. To prevent identifying people and invading their privacy, this is done anonymously. However, if the visitor willingly supplies information like their name, email address, and phone number, website visitor monitoring software can de-anonymize the tracking.
The instrument may acquire broad information like:
The software used to track website visitors’ activity is crucial since it gives an in-depth insight into each user while also displaying visitors’ online behavior.
2. Customized views
A website visitor monitoring tool should also allow business users to construct custom views depending on a particular set of criteria, which is an important feature to look for.
For instance, let’s assume you want to keep track of the businesses coming from the UK and Ireland as part of a campaign you are doing to reach financial sector enterprises there. Manually filtering your views on a regular basis is time-consuming and ineffective. A customized view is significantly simpler and more useful to set up.
3. Prioritizing leads
Automated lead scoring should be facilitated by website visitor monitoring software. Businesses may use behavioral data to automatically add lead scores to visitors by putting up rules that add lead scores to visitors. It may be positive lead scoring or even negative lead scoring, depending on the needs of the organization
Businesses can target leads with the highest lead scores in order to convert them into potential customers by giving the greatest priority to such leads. The sales team may concentrate on the most crucial leads with the aid of lead prioritization.
4. Apps Integration
Making educated judgments is difficult for organizations when data is dispersed. To interface with the resources already in use by your company, such as online analytics tools, email campaign software, data visualization tools, and others, make sure the website visitor tracking software is versatile enough.
Businesses may quickly sync prospective prospects discovered by website visitor monitoring software and add them to the CRM pipeline to increase outreach initiatives by integrating with CRM software.
Yes. Website visitor monitoring software is by default GDPR-compliant due to the tight compliance standards and regulations on privacy and security. Vendors have stringent guidelines for acquiring data since doing so would subject them to significant fines if they violated GDPR. If a person refuses to allow tracking on their web browsers, a website visitor monitoring technology won’t be able to identify them.
Next, what?
It’s crucial to select the appropriate instrument by comprehending the necessities of the now and planning for the future.
Even when a visitor turns into a customer, the journey continues. Businesses must consider how to increase consumer involvement. Review your goals and objectives before choosing a tool, and then decide. Consider the future as well. What more steps can you take to enhance the client experience?
There are several technologies accessible, such as a platform for customer involvement with integrated visitor tracking. With the aid of such technology, businesses may build up chatbots to converse with customers round-the-clock and initiate proactive live chats with visitors. Additionally, it may aid in streamlining conversations across a variety of platforms, including Facebook Messenger, Instagram, WhatsApp, live chat, email, and others.
Zoho SalesIQ uses four distinct methods to obtain a visitor’s name and email address (identification) and to generate leads. When finished, it updates the visitors’ SalesIQ records and keeps this information for all forthcoming visits.
Note: Visitors’ information is only gathered with their permission. Try out Zoho SalesIQ with PyramidBITS! Built for small and mid-sized businesses, Zoho SalesIQ offers a digital customer engagement platform to communicate with visitors at every stage of the customer lifecycle. Initiate the right conversation at precisely the right time.
Customers today engage in a “non-linear” buying process, according to Gartner’s B2B buying journey. You can pat yourself on the back for each successful B2B purchase because the buying process has typically become more extensive, and your customer has said yes to your product after passing through multiple stages.
However, you should keep in mind that the first step in every business’ purchasing journey is a web search. If you want to be in the picture, or if your product (or service) should be considered when a business begins to search for a product that solves their specific problem, you must be in the top 10, and your product must have a good online reputation.
Fortunately, inbound marketing can assist you in establishing that reputation.
Inbound marketing is the process of organically driving customers by creating quality content across multiple channels that will assist them in solving their problems.
The unique advantage of the content you create is that it is accessed by both your customers and people who are unaware of your products and services. Because your content is also accessed by a new audience, the higher the quality of your content, the better your first impression.
Overall, inbound marketing increases your product’s visibility and credibility, which leads to increased trust and more customers and revenue.
What are some of the most well-known inbound marketing channels?
You can create content for a variety of inbound marketing channels to address your audience’s problems. However, it is best to select channels that your target audience is most likely to use. Here is a list of popular inbound marketing channels that will aid in the development of your online reputation:
Inbound marketing analytics is the process of evaluating your inbound marketing efforts and determining whether your initiatives are producing the expected results in terms of company goals.
However, most marketers are concerned about their inability to effectively track the performance of their marketing. Inbound marketing data is more difficult to track because it is dispersed across multiple applications.
Well, not anymore.
You can now import data from multiple marketing tools automatically, visualize each piece of data, and extract meaningful insights. All of this is possible thanks to marketing analytics and a modern self-service BI platform like Zoho Analytics. For an overview of analyzing marketing data from various applications, see one of our previous blogs on marketing analytics.
Zoho Analytics, a self-service BI and analytics platform, combines data from 250+ sources, including 15+ marketing tools.
You can analyze data from all of your marketing tools in one place with Zoho Analytics as your business intelligence software, saving you the time and effort of juggling between apps. Furthermore, the most recent BI technologies, such as artificial intelligence, machine learning, and natural language processing, assist you in extracting key insights from your marketing data.
Marketing dashboards can help you better analyze your inbound marketing data. Dashboards allow you to visually analyze data from multiple sources in one place and easily derive insights.
Marketing dashboards are not the answer to improving your inbound marketing strategy; however, they will assist you in quickly and accurately finding the answers you seek.
An inbound marketing dashboard will allow you to analyze all of your inbound marketing data in depth from a single location, including multiple channels such as SEO, social media, and landing pages.
It only takes a single setup. Connect your marketing apps to Zoho Analytics and let the data sync at your specified intervals. You can also use dragging and dropping data columns to create standard and custom reports that you use on a regular basis to track performance. Don’t worry, these reports are automatically updated whenever your data is synced.
When you use multiple marketing apps, you collect a massive amount of data—and the size of the data grows in proportion to the stage and growth of your product. You can track the data that really matters with an inbound marketing dashboard to make better decisions.
It all comes down to separating good data from bad and key insights from noise.
An example of an inbound marketing dashboard with data from multiple marketing apps is shown below. We’ve linked HubSpot Marketing for blogs and landing pages, Google Analytics for SEO, and
Instagram and YouTube for social media, for example. We’ve also imported webinar data from Zoho Showtime.
With this dashboard in place for your company, you won’t have to double-check every marketing tool you use. You have all of the data in one place, in the form of informative visualizations, and you can begin deriving insights immediately.
In terms of insights, this dashboard can help you determine which landing pages are performing well based on time on page, bounce rate, and CTA clicks. With these insights, you can further optimize and improve the performance of the remaining pages. Similarly, you can assess the performance of blogs based on reading time, social media posts based on engagement, and much more.
As a marketer, you’ll already have a lot on your plate, and you may need to track the performance of critical metrics quickly. This is where an inbound marketing KPI dashboard can help.
You can create a marketing KPI dashboard by selecting key metrics to track on a regular basis. For more information, see one of our previous blogs on KPI dashboards.
Here’s a marketing KPI dashboard with critical metrics that you should monitor on a daily or weekly basis.
You can keep track of important metrics from this dashboard without having to switch between apps. If you notice a drop in any of the metrics, simply click the More info button to return to the main dashboard for more in-depth analysis.
Using Zoho Analytics, you can derive meaningful insights from inbound marketing data.
If you’re using multiple inbound marketing tools and want to analyze all of the data in one place to derive meaningful insights, you can Sign up for a 15-day free trial with Zoho Analytics and explore the capabilities on your own.
The rise of remote and hybrid work models has generated a wealth of talent for small and medium-sized businesses. As such, virtual recruiting is typically the basis to source and select potential candidates. Although this approach can provide advantages to both employer and employee, it may come with some drawbacks in terms of the recruitment experience. This guide offers guidance on how HR and People Teams can use humanization techniques to positively engage candidates during virtual recruitment, enabling them to find the best person for each role.
Instead of meeting candidates face-to-face for several rounds of interviews, virtual recruitment involves sourcing, interviewing, and selecting candidates remotely.
The scheduling of video calls to meet and screen potential hires can be more flexible with virtual recruitment. Virtual recruitment also centralizes and simplifies many steps involved in the hiring process, such as reviewing resumes, communicating status updates, and sharing candidate feedback, through the use of technology.
The benefits of virtual recruitment for small businesses and their HR departments include leveraging technology and removing the need for in-person meetings.
Using virtual recruitment reduces hiring costs significantly. For fully remote teams, it also eliminates the need to find a physical location in which to meet candidates. Virtual screening and interviews save time and money when scheduling, conducting, and reporting on face-to-face interviews.
By eliminating the need for travel to and from office locations, virtual recruitment makes it easier for candidates to schedule interviews around their busy schedules. Senior leaders with busy schedules are more likely to meet virtually with potential employees.
When in-person scheduling is no longer necessary, virtual recruitment speeds up many aspects of the hiring process. Multiple rounds of interviews can be conducted in rapid succession. A centralized site for managers and interviewers to share feedback on candidates can speed up the selection process, while online form submissions facilitate document collection.
A number of the inefficiencies and time-consuming aspects of the traditional hiring process can be addressed with software and online tools. Hiring managers can use virtual recruitment to send and receive forms, create and update candidate profiles, conduct interviews, and review portfolios without having to deal with paperwork or schedule restrictions.
Through virtual recruitment, you are able to access a broader talent pool that is not constrained by geography. As a result, you can bring new skill sets and new perspectives to your organization and foster innovation. Diversity initiatives can be supplemented by virtual recruiting and inclusive interviewing strategies.
The automation and efficiency of virtual recruitment are immensely helpful for HR and People Teams but can come at the expense of candidates’ personal experiences.
No matter whether a candidate is selected for the position or not, recruiters and hiring managers should be as accessible as possible to them. Keep contact with those candidates who have been unsuccessful in their applications – they may be suitable for another position later.
In the same way that they would in a face-to-face setting, hiring managers need to build relationships with their candidates. Establish a rapport during interviews so that the candidate feels comfortable and relaxed during the process and more open and honest conversations are encouraged.
Recruiters and candidates can interact better using a range of tools and resources such as Zoho Recruit, Testgorilla, and HR Avatar. Using technology to open up more channels of communication with the talent pool, from virtual interview schedulers to candidate surveys, is a good idea, but don’t over-rely on features such as artificial intelligence to screen candidates.
Unsuccessful candidates appreciate constructive feedback on their interview performance so that they can make improvements in their future applications. Feedback is an important step in humanizing virtual recruitment. This leaves a positive impression on those who may reapply successfully in the future.
In order to ensure a level playing field, follow the same processes and procedures for all candidates. This will also allow for equitable grading and assessment of applicants and will improve the overall candidate experience.
A virtual recruitment system, tool, and best practice training can be helpful for hiring managers who are new to the process. Instead of simply transitioning previous interview tactics to a virtual environment, HR teams should provide tips on how to effectively adapt to video call scenarios.
Virtual recruitment is a relatively new concept for all parties, and no organization gets it right the first time. Survey both successful and unsuccessful candidates to find opportunities for improvement, and continuously improve.
When a new employee joins your team, continue their journey with an exceptional onboarding experience. Relationships don’t end with an offer letter. If the candidate will continue to interact with their new colleagues from a remote location, you will need to take a more proactive approach to personalize their early days and weeks as an employee.
Virtual recruitment is becoming more widespread, providing companies with access to a vast range of candidates. Collaborative technology helps businesses cut costs, streamline operations, and hire faster while still fostering positive connections with applicants. When you’ve identified the right person for the job, PyramidBITS‘s onboarding solutions make sure they have a positive welcome. Get in touch with us to find out more.
In the rapidly evolving digital world, businesses need to be connected and integrated with other systems in order to maximize efficiency. But how can you achieve this? In this article, we discuss Zoho One: a powerful tool that allows for unified and integrated ecosystems, ensuring you have the best possible connectivity for your business. Find out more about what Zoho One can do for you!
Small businesses need a comprehensive, all-in-one solution that will help them manage every aspect of their business. That’s where Zoho One comes in. Zoho One is a complete, unified platform that gives small businesses the tools they need to manage their finances, operations, customers, and more.
Zoho One provides users with access to over 35 different Zoho applications, all of which are seamlessly integrated with each other. This means that small businesses can manage their entire business from one single platform. In addition, Zoho One offers a variety of features that are designed to help small businesses save time and money, such as:
Zoho One is the ideal solution for small businesses that want a unified platform that will help them manage every aspect of their business. With its comprehensive suite of tools and features, Zoho One has everything you need to run your business more efficiently and effectively.
In business, efficiency is key to success. When all of your systems are able to talk to each other and share information, it saves time and money. That’s what unification is all about.
Unification is the process of integrating different systems so that they can communicate with each other. This kind of integration can make a big difference for businesses that use multiple software applications. When these apps are unified, it’s easier to transfer data between them and get the information you need in one place.
There are many benefits to unification, including:
If you’re looking for ways to improve efficiency and connect your different business systems, unification may be the answer. Zoho One offers a complete unification solution that connects all of your Zoho apps and third-party apps in one place. With Zoho One, you can manage your entire business from a single platform. Contact us today to learn more about how we can help you achieve greater unification for your business
Integration is the process of bringing together different elements or subsystems to form a coherent whole. In business, integration usually refers to the process of integrating different applications and systems to streamline processes and improve efficiency.
Zoho One is a comprehensive suite of integrated business applications that helps businesses automate their operations and workflows. By integrating all the different Zoho applications, businesses can save time and resources by eliminating redundant data entry and other manual tasks.
In addition to automating business processes, Zoho One also provides a unified interface for all the different applications. This makes it easy for users to find and use the features they need without having to switch between different apps.
Overall, Zoho One helps businesses become more connected and efficient by unifying their different business applications into one cohesive ecosystem.
As a business grows, so too does the need for organization and unification. With Zoho One, businesses can take advantage of an all-in-one solution that provides a suite of integrated applications to streamline operations. From customer relationship management (CRM) and accounting to email and human resources (HR), Zoho One has it all covered. By unifying these various business functions into one platform, businesses can enjoy greater efficiency and productivity.
In addition to the benefits of unification, businesses can also take advantage of the integration capabilities of Zoho One. With the ability to integrate with over 200 third-party applications, businesses can tailor their Zoho One experience to fit their specific needs. This allows businesses to connect with the tools and services they rely on most, making for a more seamless workflow.
Overall, Zoho One provides a wealth of benefits for businesses of all sizes. By unifying and integrating key business functions, businesses can enjoy greater efficiency, productivity, and flexibility.
How to Implement Unification and Integration in Your Business Ecosystem
In order to take advantage of unification and integration in your business ecosystem, there are a few things you can do. First, consider what silos exist within your organization and how they can be broken down. Next, think about what data you have and where it resides. Finally, look for opportunities to connect different applications and systems.
When it comes to breaking down silos, consider the following: what departments or teams are isolated from one another? What processes or information are bottlenecked by a lack of communication? How can you improve cross-departmental collaboration?
To get a better handle on your data, start by taking inventory of what you have and where it lives. What data is spread across different applications? Is there any duplication? Can any data be consolidated? Once you have a good understanding of your data landscape, you can begin to look for ways to connect different systems.
Finally, look for opportunities to automate tasks or processes that span multiple applications. For example, if you use different customer relationship management (CRM) and accounting software, can you set up an integration so that new customer information is automatically pushed from the CRM into the accounting system? By automating repetitive tasks, you can free up time for more strategic work.
Tips for Successful Implementation of Unification and Integration with Zoho One
Zoho One provides businesses with the unified and integrated platform they need to stay connected in today’s digital age. With Zoho One, businesses can manage their time and money more efficiently while also having access to a variety of apps that are tailored to their specific needs. By streamlining processes and eliminating redundancies, companies can use Zoho One to save time, maximize profits, and increase customer satisfaction. With its wide range of features and user-friendly interface, it is easy to see why so many businesses have chosen Zoho One as their go-to solution for business unification.
We hope this article has shown you the value of having a unified system over a cluttered integrated business platform. Yes, integrating multiple best-of-breed solutions is good but, in the long run, adopting a unified solution is better.
Emails have been a required form of communication in offices ever since their introduction. To communicate with clients and coworkers, teams in almost every business depend on email. In our contemporary, hyperconnected world, this need for email isn’t going away any time soon.
Email is convenient and simple to use, but it’s not exactly ideal for cooperation. Collaboration is frequently not as smooth as it may be because it requires sending group emails, receiving them, and then repeating the process. Ever receive an email addressed to a group address without remembering to “Reply All”? We understand how stressful it can be because we’ve experienced it as well, which is why we created Zoho TeamInbox to make prioritizing cooperation much simpler and boost team transparency.
This article will go through how teams who share collaborative spaces can access email more easily with Zoho TeamInbox. We’ll quickly go through how to utilize emails as a to-do list and how to manage tasks using emails. You’ll understand how to keep track of everything you’re working on in one convenient location at the end of the article.
Email is one of the most popular ways we receive new task assignments. In reality, we frequently receive numerous projects through our mailbox throughout the course of a single day from various sources. Naturally, keeping track of incoming emails and often forwarding emails to numerous inboxes can rapidly turn hectic.
However, you can simply create and manage tasks from an email and then link those tasks to earlier emails thanks to Zoho TeamInbox. After posting the tasks in groups, Zoho TeamInbox also enables you to assign specific team members to the tasks you create from emails.
Compared to the ordinary situation that many teams find themselves in, this type of collaboration is typically much more effective. A team lead typically receives an email from their manager, who then notifies the rest of the team of the new work via a group email. When each team member emails their own questions, comments, and progress on their task, task management starts to get more difficult. This scenario, sooner or later, leads to lots of wasted time and a partial or total loss of context regarding the original task.
By allowing you to switch back and forth between people’s inboxes, Zoho TeamInbox makes it easier to prevent constant forwarding. This can be especially helpful if you’re juggling emails between team members and emails you send to clients that aren’t tied to tasks. You must exercise extra caution if you have clients from different nations since you don’t want to unintentionally transfer an email written in English to a client who doesn’t know English. In order to avoid confusion, you need a way to distinguish task emails from other messages (and languages). Multilingual marketing can help you build relationships and trust with leads.
By assigning a topic to someone, archiving it once you’ve responded, and snoozing lower-priority threads to keep your inbox as clear as possible, you can further increase your degree of convenience. Additionally, Zoho TeamInbox lets you add particular tags to make categorizing thread-based discussions simpler.
These are the tools that Zoho TeamInbox now offers, but we’re also working on introducing additional features that will enable you to organize your chores more.
By organizing work into threads, topic-based interactions may be maintained without losing context or wasting time. With the “Discussions” function in Zoho TeamInbox, you may start new subject threads with your colleagues. You can keep all of your topic-based discussions in one collaborative place because internal team conversations are only dependent on incoming emails.
Sharing messages from your personal inbox to that of another team you are working with allows you to manage communications that are specific to that team with ease. You can move emails across team inboxes in Zoho TeamInbox by using the “Move to inbox” option. Make some room in your email when another team takes over a task-related discussion. Task-related threads can also be divided and combined in the interim, and you can track them across many inboxes.
Sending your messages at the appropriate time is an important part of effectively managing multiple inboxes, which is why Zoho TeamInbox allows you to draught emails and schedule them for later so you can concentrate on other things. With the “Send later” capability offered by Zoho TeamInbox, you may draught a message whenever it is most convenient for you and schedule it to be sent at a time when your recipients will also find it suitable.
Email isn’t really designed to be the ideal collaborative tool at its heart. To its credit, email has advanced significantly in recent years. One example is the rise in productivity brought on by group addresses, which make it simpler to send group emails. However, as you are likely aware, effective cooperation calls for more than simply receiving and sending group messages. You frequently need to move internal conversations from the inbox, at which time you run the danger of forgetting the original context of the communication.
With Zoho TeamInbox, we advise treating emails like tasks. You can continue having internal talks while sending and receiving group messages. For maximum cooperation and less switching between programs, Zoho TeamInbox brings together all of your many and frequently unrelated business talks under one roof. By smoothly switching between several inboxes and sharing specific messages with the right individuals, you can finally stop continually forwarding messages.
You don’t need to be concerned about moving your conversations away from email; instead, start utilizing the collaborative capabilities of email with a product we’re pleased to make available to the business community!
As your business grows, finding the right talent to keep up with the demands of a larger organization can be a challenge. With Zoho Recruit, you can ensure that you are making quality hires while still achieving the scale you need. In this article, we’ll look at how Zoho Recruit helps you quickly and efficiently find the perfect fit for your growing enterprise.
As your business grows, you’ll need to start hiring more employees to keep up with the demand. Zoho Recruit is a great tool to help you find and hire quality candidates at scale.
With Zoho Recruit, you can post job openings on popular job boards and social media sites. You can also use the software to track applicants and manage your recruitment process.
Zoho Recruit makes it easy to find qualified candidates for your open positions. The software includes powerful search tools that let you target specific skills and experience levels. You can also filter candidates by location, education, and other criteria.
Once you’ve found some promising candidates, you can use Zoho Recruit to evaluate them further. The software includes tools for conducting video interviews and reference checks. You can also use Zoho Recruit to manage your offer process and stay compliant with employment laws.
If you’re looking for a tool to help you find and hire quality employees at scale, Zoho Recruit is a great option.
There are many benefits of using Zoho Recruit as your recruiting software. Perhaps the most important benefit is that it can help you achieve quality hires at scale for your growing enterprise. With Zoho Recruit, you can quickly and easily post job openings to multiple job boards with just a few clicks. You can also track the performance of your recruitment campaigns and see which ones are generating the most interest from candidates. Additionally, Zoho Recruit provides powerful tools for screening and evaluating candidates, so you can be sure you’re making the best hiring decisions possible.
Zoho Recruit offers a comprehensive suite of features to help enterprise organizations achieve quality hires at scale. The platform provides a central repository for candidate and employee data, as well as powerful tools for sourcing, screening, and managing the recruiting process.
Zoho Recruit’s features are designed to streamline the recruiting process and improve efficiency and productivity. The software includes a drag-and-drop interface for creating custom applicant tracking system (ATS) workflows, an advanced search function for quickly finding the best candidates, and bulk email and SMS tools for mass communication with applicants.
Zoho Recruit also offers a robust set of reporting and analytics tools to help enterprises track their progress toward meeting their hiring goals. With Zoho Recruit, organizations can quickly identify areas of improvement in their recruiting process and make necessary changes to optimize their performance.
As your enterprise grows, you may find that your current hiring workflow is no longer meeting your needs. If you’re looking for a way to customize your hiring process to achieve quality hires at scale, Zoho Recruit can help.
With Zoho Recruit, you can create custom workflows that fit the unique needs of your enterprise. You can also use pre-built templates to get started quickly and easily. And with our drag-and-drop workflow builder, creating a custom workflow is simple and straightforward.
Once you’ve created your custom workflow, you can use it to manage all of your hiring processes in one place. This includes tracking applicants, managing interviews, and making decisions. Plus, our reporting tools make it easy to measure the success of your workflows and make improvements as needed.
If you’re ready to take your enterprise’s hiring to the next level, contact us today to learn more about how we can help.
The applicant screening process is one of the most important steps in hiring, but it can also be one of the most time-consuming and tedious tasks for recruiters. Zoho Recruit’s applicant tracking system (ATS) streamlines the screening process by automating many of the manual tasks that take up valuable time.
With Zoho Recruit, you can quickly and easily post job openings to multiple job boards with just a few clicks. The ATS then collects and organizes all the applications in one place, so you can easily view and compare candidates side-by-side.
When you’re ready to start screening candidates, Zoho Recruit’s built-in resume parser extracts key information from resumes and imports it into candidate profiles. This saves you from having to manually enter data or read through each resume yourself.
Once all your candidates are imported into the system, you can use Zoho Recruit’s powerful search tool to narrow down your list to the most qualified candidates. You can search by skills, work experience, education, etc. to find exactly who you’re looking for.
After you’ve found a few good candidates, it’s time to start conducting interviews. Zoho Recruit makes it easy to schedule and track interviews, so you never lose track of where you are in the process. And when it comes time to make an offer, Zoho Recruit can help with that too!
When you’ve made the decision to invest in recruitment software like Zoho Recruit, you’re already on your way to achieving quality hires at scale for your growing enterprise. But what’s next?
After you’ve implemented your new system and begun using it to post job openings, track applicants, and move candidates through your hiring process, it’s time to start thinking about automating your follow-up communications.
With Zoho Recruit’s built-in email templates and auto-responders, it’s easy to set up automated emails that will keep your candidates informed at every stage of the process. From initial contact to final interview results, you can customize your communications to fit your specific needs.
And because all of your email correspondence is stored within Zoho Recruit, you’ll always have a record of what was sent and when – making it easy to reference back if any questions arise.
By taking the time to automate your follow-up communications, you’ll not only make life easier for yourself and your team – you’ll also show each and every candidate that they are top priorities for your organization.
In order to make the best hiring decisions, you need to have access to quality data and insights. Zoho Recruit’s recruiting insights and analytics give you the ability to see how your recruitment efforts are performing and identify areas of improvement.
-Track your time-to-hire and cost-per-hire metrics
-Identify which recruiting channels are most effective for your company
-Analyze your hiring process to identify bottlenecks and areas of improvement
-Generate detailed reports on your recruiting activity
In order to achieve quality hires at scale, it is important to integrate Zoho Recruit with other systems. By doing so, you will be able to create a more efficient hiring process and manage your talent pipeline more effectively.
There are a few different ways to integrate Zoho Recruit with other systems. One way is to use the Zoho Recruit API. The API allows you to connect Zoho Recruit with other software applications, making it possible to share data between the two systems. This can be helpful if you want to sync data between your Applicant Tracking System (ATS) and your Customer Relationship Management (CRM) system, for example.
Another way to integrate Zoho Recruit with other systems is to use the Zapier integration. Zapier is a third-party service that allows you to connect two different software applications together without writing any code. With Zapier, you can set up “zaps” which automatically transfer data from one system to another whenever certain conditions are met. For example, you could set up a zap that automatically adds new job openings from Zoho Recruit into your ATS.
Finally, you can also export data from Zoho Recruit into a CSV file and then import it into another system manually. This is not as automated as the other two methods, but it can still be helpful in some situations. For example, if you want to migrate your data from one ATS to another, this would be the
Zoho Recruit is a comprehensive software solution that allows you to successfully achieve quality hires at scale for your growing enterprise. With its automated processes and intuitive interface, Zoho Recruit makes it easy to find the right candidate for any job on time and within budget.
Here’s a new tool with new features added to the Hiring tools that we previously suggested in 2 Tools for Hiring The Right Talent
We hope this article has helped you better understand how Zoho Recruit can help your business succeed in today’s competitive market.
Give Zoho Recruit a try today and start achieving quality hires quickly and efficiently with PyramidBITS!
The customer experience is changing as a result of technological developments and rising consumer demand. If we look back a few decades, customers were frequently treated more like numbers than as actual people. We had to send emails with our questions to be answered, and then sometimes wait days or even months for them to be fixed. From sending emails and calling toll-free numbers to the instant support services now available, we’ve come a long way. Customer expectations are rising as a result of technological advancement, while anticipated response times are getting shorter. In today’s world of options, maintaining your customers’ satisfaction and happiness is becoming more and more crucial. Conversational marketing can help in this situation.
We should first consider whether conversations are actually that important to businesses before diving into what conversational marketing is.
Selling goods and building a brand may seem simple enough, but in the current market, this is much easier said than done. Even though you have a ton of resources at your disposal, a conversation is one that never goes out of style.
Each conversation is unique. Be careful not to overwhelm your interactions with information as a marketer or salesperson. Discover meaningful insights, then effectively communicate them. Customers and prospects will understand the concept and enjoy working with you this way.
Conversational marketing is now defined. Real-time interactions with both potential and existing customers are part of this customer-centric marketing strategy. It enables businesses to give their brands a human touch and effectively guide customers through the buying process. Conversational marketing assists companies in growing their clientele and cultivating enduring relationships with them.
Remember: You can’t afford to undervalue the power of listening. Without bias, pay attention to what your customers are saying. This makes it easier for you to concentrate on the facts rather than on assumptions. Customer-centricity is at the center of conversational marketing, so it’s critical to value whatever your customer has to say, whether it’s criticism or a question.
After hearing what your customer has to say, the next step is to understand. Examine what the client is attempting to say, why it matters to them, and what they are anticipating from you.
Closing the loop is crucial in the final step. When acting in the best interest of the customer, take into account your organizational limitations. Building a strong community of brand advocates requires swift action in response to inquiries and feedback.
Even having excellent conversational abilities won’t take you very far. To expand the reach of your brand, it’s critical to identify the conversational marketing or selling channels that work best for you in digital media.
Your company’s digital address is its website. Well-written web pages can give you a good first impression, but what if users have additional queries? Customers who are having problems with your product pricing expect an immediate response; if not, they will leave your website and go to a competitor’s. Live chat is a fantastic way to quickly address a visitor’s question and turn website traffic into prospective leads.
WhatsApp, Facebook, and Instagram are all great platforms to promote your business. Use influencers to increase your reach if you are unable to do so on your own.
Some businesses use social media messaging to post frequent updates on their activities. The feedback you get can be used to determine what your audience wants and how you can enhance their overall experience.
One of the simplest attention-grabbing strategies available to businesses is emailing. With almost 319 billion emails sent every day in 2021, email is still the most common form of communication available to you and should be handled as such.
Send promotions to customers to keep them coming back for more, and don’t forget that you can collect email addresses through live chat on your website (with express consent, of course).
It is not sufficient to simply add any live chat tool to your website in order to engage in a real-time conversation with a customer without understanding the context. Traditional chatbots can sound robotic very easily, which reduces their usefulness for you. Take your time and keep in mind that those you interact with on a daily basis are also people. Remember that this will soon transition into a one-on-one conversation while using a bot as the initial point of contact with visitors. Make your bot seem more human by giving it a personality. Conversational bots are all about analyzing customer messages and responding in a way that is human-like and takes into account the context and intent of the conversation.
You have a lot of options for starting a conversation with your customers, but without the right tool, you’ll be all over the place. A robust yet user-friendly conversational engagement software platform, Zoho SalesIQ is tailored to meet the demands of B2B and B2C businesses of all sizes. Utilize our NLP-driven chatbot to respond to visitor inquiries round-the-clock, even when your marketing or sales team is sleeping, to maximize the potential of your website. With Zoho SalesIQ, you can manage your conversational marketing from a single screen without switching between multiple tabs, regardless of whether you use Facebook, WhatsApp, Instagram, or Telegram.
So, what are you waiting for? Try out Zoho SalesIQ today with PyramidBITS and start your conversational marketing process!
References:
Emails sent per day 2025 | Statista. (2022). Retrieved 1 November 2022, from https://www.statista.com/statistics/456500/daily-number-of-e-mails-worldwide/#statisticContainer
As businesses grow, managing the human resources side of things becomes more and more challenging. With many processes and duties to take care of, it’s important to have reliable HR software that can make things easier for you. In this Blog, we’ll take a look at 5 top features of Zoho People that make it a great choice for helping you manage your business’s HR needs.
Zoho People is a cloud-based human resources (HR) software that offers a suite of tools for managing employee data, tracking time and attendance, and automating HR processes. The software is designed to help businesses streamline their HR operations and improve employee productivity.
Zoho People offers a number of features that make it a useful tool for managing HR operations. These include:
1. Employee Database: Zoho People offers a centralized database for storing employee information. This makes it easy to track employee data and access it from anywhere.
2. Time and Attendance Tracking: Zoho People includes tools for tracking time and attendance. This can help businesses identify patterns of absenteeism and tardiness, and take measures to improve employee productivity.
3. Automated HR Processes: Zoho People offers a number of features that automate HR processes, such as onboarding new employees, tracking performance reviews, and managing leave requests. This can help businesses save time and improve efficiency.
4. Reporting and Analytics: Zoho People includes reporting and analytics tools that allow businesses to track HR metrics, such as employee turnover rates, recruitment costs, and average time to fill open positions. This information can be used to improve HR decision-making.
Zoho People is an all-in-one HR software that includes a variety of features to make managing your human resources easier. Here are some of the top features of Zoho People:
1. Employee Self-Service Portal: The employee self-service portal allows employees to update their personal information, view and request leave, check their payslips, and more.
2. Leave Management: The leave management feature lets you easily track and manage employee leave. You can set up leave policies, view leave balances, and approve or reject leave requests.
3. Performance Reviews: The performance review feature allows you to conduct performance reviews and give feedback to employees. You can also set goals and objectives for employees, and track their progress over time.
4. Time Tracking: The time tracking feature lets you track employee hours worked, as well as vacation and sick time. This information can be used to generate reports on employee productivity and attendance.
5. Recruitment Management: The recruitment management feature helps you post job openings, track applications, and keep candidates organized during the hiring process.
The Process of Hiring Employees
A good HR software system will automate and streamline the process of hiring employees. This means that you can easily post job openings, track applications, and schedule interviews all in one place.
When you’re ready to start the hiring process, the first step is to create a job posting. You can use Zoho People’s templates to create a professional-looking posting that includes all the important details about the position. Once you’ve created your posting, you can post it on your website or on job boards like Indeed.
Once you start receiving applications, you can use Zoho People’s applicant tracking system to keep track of all the candidates. You can add notes about each candidate and rate them on different criteria. This makes it easy to compare candidates side-by-side and make sure you’re making the best hiring decision.
Once you’ve identified a few promising candidates, it’s time to schedule interviews. Zoho People lets you send interview requests directly from the software and keeps track of who has confirmed and who hasn’t. This way, you can stay organized and make sure everyone is on the same page.
After the interviews are complete, you can use Zoho People to collect feedback from everyone who was involved in the process. This feedback will be stored in each candidate’s file so that you can refer back to it when making your final decision.
Zoho People is a versatile HR software that can help your business with a variety of HR issues. Here are some of the top features that make Zoho People useful for handling HR issues:
Time and Attendance Tracking: Zoho People can help you track employee time and attendance. This is valuable data to have when it comes to managing payroll and scheduling. Additionally, this data can be used to identify trends in employee absenteeism or tardiness.
Performance Management: Zoho People’s performance management tools can help you track employee performance data. This data can be used to identify areas where employees need improvement, as well as areas where they excel. Additionally, this data can be used to create development plans for employees or to make decisions about raises and promotions.
Compensation Management: Zoho People’s compensation management tools can help you manage employee compensation. This includes tracking salary data, bonuses, and other forms of compensation. Additionally, this data can be used to benchmark salaries against industry standards or to make decisions about salary increases.
Benefits Administration: Zoho People’s benefits administration tools can help you manage employee benefits. This includes tracking enrollment in benefits plans, managing deductions from paychecks, and processing claims. Additionally, this data can be used to evaluate the effectiveness of benefit plans or to make decisions about changes to benefit offerings.
Zoho People offers a number of standout features that can make the process of managing HR much easier. The software is designed to streamline payroll, employee management, and benefits administration tasks. Additionally, Zoho People provides essential security measures so that you can be sure your data is safe and secure. With these top features in mind, it’s no wonder why many businesses are turning to Zoho People as their go-to HR software solution.
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If you’re finding it hard to keep up with the constant influx of emails that come into your inbox every day, then you need to read this blog post. We’ll show you how Zoho Mail can help you simplify your email life and make sure nothing falls through the cracks. Keep reading for five top tips to get you started!
If you’re like most people, you probably have way too many emails in your inbox. And, if you’re like most people, you probably don’t have enough time to sort through all of them. That’s where Zoho Mail comes in.
Zoho Mail is a great way to simplify your email life. It’s a web-based email service that helps you organize your emails and get rid of the ones you don’t need. Plus, it has a ton of features that make emailing easier, faster, and more fun.
Here are some of the best tips to simplify your email life with Zoho Mail:
1) Use the “Folders” feature to organize your emails.
2) Use the “Tags” feature to label and categorize your emails.
3) Use the “Search” feature to find specific emails quickly and easily.
4) Use the “Priority Inbox” feature to prioritize your incoming emails.
5) Use the “Scheduler” feature to schedule when you want certain emails to be sent or received.
1. Setting up your Emails to Automate
If you’re like most people, you probably get a lot of emails. And, if you’re like most people, you probably don’t have a lot of time to deal with it all. That’s where email automation can help.
Email automation can help you manage your email by automatically handling certain tasks, like sorting and responding to messages.
Choose an email service that offers automation features: Not all email services offer automation features. When choosing an email service, be sure to choose one that offers the features you need.
Create rules for sorting and responding to messages: Most email services allow you to create rules for how your messages should be sorted and responded to. By taking the time to set up these rules, you can save yourself a lot of time in the long run.
Take advantage of auto-responders: Many email services offer auto-responders, which can be used to send automatic responses to incoming messages. This can be helpful if you’re away from your desk or if you want to make sure that every message is responded to promptly.
Email automation can save you a lot of time and hassle when it comes to dealing with your email. By taking advantage of the features offered by your email service, you can make your life much easier.
Assuming you’re using Zoho Mail on your computer, there are two ways to access your emails:
1. The first way is to log in to the Zoho Mail website at www.zoho.com/mail. Enter your email address and password, and then click the “Log In” button.
2. The second way is to launch the Zoho Mail app on your computer. Once you’ve launched the app, enter your email address and password, and then click the “Log In” button.
Once you’re logged in, you’ll be able to access all of your emails.
Zoho Mail allows you to keep your inbox organized by creating labels and categories. You can create a label for each project you’re working on, or for each client you have. You can also create categories to group together similar labels. For example, you could create a category for work projects and another category for personal projects.
To create a label, click the “Labels” icon in the sidebar. Then, click the “Create Label” button. Enter a name for your label and click “OK.”
To create a category, click the “Categories” icon in the sidebar. Then, click the “Create Category” button. Enter a name for your category and click “OK.”
You can then drag and drop labels into categories. To do this, hover over the label you want to move. Then, click and hold the left mouse button while you drag the label into the desired category.
If you use Zoho Mail for your business email, you can easily share emails with colleagues. Simply forward the email to your colleague’s Zoho Mail login address. Your colleague will be able to view the email in their inbox and take any necessary action. If they need to reply to the email, they can do so directly from their Zoho Mail inbox. This makes it easy to keep track of important business correspondence and eliminates the need to cc or bcc multiple people on every email.
Zoho Mail is an excellent email service that can help you simplify your email life. With its powerful features such as automation, filters, and reminders, it makes managing emails much easier. It also has a great mobile app that allows you to access all the same features on the go. We hope that our five best tips have shown you how Zoho Mail sign up can make your email life simpler and more productive. So, what are you waiting for?
Download Zoho Mail today with PyramidBITS and start simplifying your inbox!
