IT-Managed Service Provider
IT-Managed Service Provider

It is more challenging to handle your complete IT infrastructure in-house as your firm grows. By collaborating with an IT-Managed Service Provider, you can reduce the workload on your own staff and better position your business for future development. But how can you decide which strategy is best for your requirements when there are so many alternatives available for outsourcing IT? In order to select the managed IT provider that is ideal for your company, we’ll reveal the questions you should ask prospective candidates in this post.

An IT-Managed Service Provider is an external partner who handles a company’s IT requirements. Small to medium-sized organizations may maintain the seamless operation of their technology with the assistance of managed IT service providers, who provide a full range of services. These services might include employee onboarding, mobile device management, cybersecurity, real-time IT assistance, and much more.

What is an IT-Managed Service Provider?

In order to save costs, improve service quality, and free up internal personnel to concentrate on more important initiatives, firms might outsource non-core activities to a third party using managed IT services.

Keeping your IT infrastructure current, compliant, and safe may take a full-time job, which is why a managed IT service has so many benefits to offer small businesses. You may anticipate a variety of advantages, such as:

Through their industry ties, a managed IT provider may provide you with software discounts and assist you in locating more effective and affordable solutions for your IT requirements.

Your company may benefit from the knowledge and experience of managed IT providers in many ways, from selecting the appropriate software to resolving technical issues.

Employee productivity increases when your IT infrastructure is up to date and constantly functioning well. Your company will experience less downtime with proactive IT management.

Your I.T. practices may be made to comply with industry laws with the help of managed I.T. service providers. Businesses in highly regulated areas like healthcare and banking should pay particular attention to this.

Managed IT service companies can assist you in putting improved security measures in place to safeguard your sensitive data and other priceless assets from online threats.

8 Questions to Ask When Choosing an IT-Managed Service Provider

Although there are numerous advantages to using a managed IT service, not all providers are made equal. To make sure your selected supplier can satisfy your company’s objectives, it’s crucial to do your homework on the specifics of the services being offered. Here are some crucial inquiries to pose to a potential managed I.T service before you sign anything:

You need a managed IT supplier who can offer timely help when it comes to managed IT. Nobody likes to be kept waiting for an answer to their I.T. problem for hours or even days. Ask about the provider’s typical response time to ensure you’ll get efficient, timely assistance when you need it. For instance, PyramidBITS guarantees a first response time of 10 minutes or less.

Your company’s cybersecurity is only as powerful as it is. Data breaches are growing more and more frequent, and a cyber assault might have catastrophic results. Make careful to find out how your potentially managed IT company handles cybersecurity. Find out what services they offer, which solutions they use, and what their experience is. Don’t forget to ask about provisions for disaster recovery and business continuity in the event of an attack.

You want assurances that your mobile devices are managed effectively since an increasing number of employees are accessing your network from locations other than the office. If not, you can be putting your security at risk. Ask your potential managed IT provider about their capabilities, supported devices, and availability of mobile device management services. No matter where your workers work, you can be confident that your gadgets are current and safe in this way.

Onboarding a new employee’s technical duties can take a surprising amount of time, especially as your company grows. Your new recruits will have everything they need to get going with automated employee onboarding, from device provisioning to cloud account creation and access management. Find out how your managed IT provider can reduce your HR team’s workload and improve the onboarding process for new employees.

Your time as a busy business owner or executive is too important to be used on ongoing IT problems. A solid managed IT service can relieve you (and your staff) of technology-related administration, allowing you to concentrate on other areas of your company. Share your existing pain points and inquire about the typical I.T. jobs they can handle when comparing different managed I.T. companies.

To make sure a potential managed IT provider is familiar with the programs and services you want, it’s crucial to find out who their technology partners are. It’s more probable that the transition will go well and that employees will adopt the new technology quickly if a supplier can quickly integrate with the tech stack you already have. A vast network of technology partners also suggests that your supplier is capable of deploying new SaaS apps as necessary and making knowledgeable suggestions for new software.

It’s crucial that your company can continue to quickly assess the state of your IT infrastructure, even if day-to-day administration is transferred to an outside source. Check that you can examine the status of your devices, networks, people, applications, and support by asking to see the dashboard you will have access to. You may feel secure knowing that everything is being taken care of by monitoring these updates in one location.

Ask managed IT companies for a detailed explanation of their cost structure while you are considering them. Make sure you have a clear idea of what your monthly cost will be since some managed IT companies have complicated billing structures that result in unforeseen add-ons every month. Also, don’t be hesitant to inquire about anticipated savings. Your managed I.T. supplier needs to be able to show how their services are more cost-effective than internal I.T.

Choose an IT-Managed Service Provider You Can Rely on.

We can assist, regardless of whether you’re thinking about outsourcing IT for the first time or you’ve outgrown your existing managed service provider. All of your I.T. is controlled in one spot with PyramidBITS. In addition to having access to a single platform to manage your team’s people, devices, networks, and apps, IT specialists are also available to help with routine IT issues. To find out more, call us right away.

Zero Touch IT
Zero Touch IT

The way businesses operate is rapidly changing. As technology advances, there’s increasing pressure to use automation in order to stay ahead of the competition. One of the most popular trends in this regard is Zero Touch IT – an automated approach to managing and maintaining IT processes without the need for human intervention. This article will explore what exactly Zero Touch IT is and how it can benefit your business.

What is Zero Touch Automation?

Zero-touch IT means automating your business’s IT processes without human intervention. This can be done through various methods, such as automation software or pre-configured systems devices and applications images. Doing this can help reduce the amount of time and money spent on manual tasks, and can help improve efficiency and accuracy.

Benefits of Automating Your Business’s IT

As businesses increasingly rely on technology to power their operations, the need for IT automation has never been greater. By automating your business’s IT, you can free up your staff to focus on more strategic tasks, improve efficiency and productivity, and reduce the likelihood of human error.

In addition, automating your IT can help you keep pace with the latest technologies and trends, as well as better manage and monitor your IT infrastructure. Automation can also enable you to quickly respond to changes in your environment or business needs.

How to Implement a Zero Touch IT System

A zero-touch IT system is one that can be implemented without human intervention. This means that the system can be automated to run on its own, without the need for manual input from users. There are a number of benefits to implementing such a system, including reduced costs and increased efficiency.

In order to implement a zero-touch IT system, businesses will need to invest in automation software. This software will be responsible for managing the various tasks that would normally be carried out by human users. The software will need to be configured to carry out these tasks in an efficient manner, without the need for constant supervision.

Once the automation software is up and running, businesses will need to monitor its performance closely. This will ensure that the system is running as intended and that any issues are quickly identified and rectified. Regular maintenance and updates will also be required in order to keep the system running smoothly.

Overall, implementing a zero-touch IT system can provide significant benefits for businesses of all sizes. By automating their IT operations, businesses can reduce costs and increase efficiency.

Best Practices for Automation

  1. Use an automation tool that is designed for your specific industry and business type. Many different automation tools are available, so it’s important to find one that will work well for your company.
  2. Make sure to thoroughly test your automation system before using it in your business. This will help to ensure that everything works as intended and that there are no glitches or errors.
  3. Automate as many of your IT processes as possible. The more you automate, the less need there will be for human intervention.
  4. Keep your automation system up-to-date with the latest changes in your industry and business. This will help to ensure that your system is always running smoothly and efficiently.

Challenges of Zero Touch IT

The challenges of Zero Touch IT are many and varied, but they all boil down to one thing: making sure that the automation is airtight. There are a few key areas where things can go wrong:

  1. Complexity: The more complex your IT infrastructure, the harder it will be to automate. This is because there are more moving parts to keep track of, and more potential for something to go wrong.
  2. Change management: Whenever you make a change to your IT infrastructure, there is a risk that something will break. This is why it’s important to have a robust change management process in place when using Zero Touch IT.
  3. Dependencies: Your IT automation will only be as good as the dependencies it has. If you’re relying on third-party software or services, make sure that they are reliable and won’t cause any problems.
  4. Documentation: It’s important to document everything when using Zero Touch IT. This way, if something does go wrong, you’ll have a clear record of what was supposed to happen and what actually happened.
  5. Testing: Always test your automation before putting it into production. This way you can catch any errors and ensure that everything works as expected.

Alternatives to Zero Touch IT

Most businesses rely on some form of IT to function, and Zero Touch IT automation ensures that these systems run without human intervention. However, there are a few alternatives to Zero Touch IT that businesses can consider:

  1. Managed Services: With managed services, businesses can outsource their IT needs to a third-party provider. This option can be expensive, but it can also be a good way to free up internal resources.
  2. Self-Service: Self-service options allow businesses to provide their own IT support. This can be a good option for businesses with limited budgets or those who want more control over their IT systems.
  3. Cloud Computing: Cloud computing is a newer option that allows businesses to access software and services remotely. This can be a good option for businesses that don’t want to invest in on-premises infrastructure.

Zero-touch IT is a revolutionary way to automate your businesses’ IT without human intervention. With the right tools, you can create an efficient and cost-effective system that eliminates manual labor and allows for greater scalability. Zero-touch IT also offers enhanced security over traditional methods of deployment, allowing you to protect critical data from potential threats. If you are looking for a solution that will reduce overhead costs while improving operational efficiency and security, zero-touch IT might be the perfect fit for your business’s needs.

As your company grows, are you finding it difficult to stay on top of IT? PyramidBITS streamlines IT for expanding businesses through centralized IT management, quick onboarding, device provisioning, and other features. To find out how to increase IT productivity while lowering costs, get in touch with us right away.

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IT Future
IT Future

Even though it’s difficult to predict the direction of IT, companies should make an effort to stay on top of new trends. Understanding new technologies give you a competitive edge, and keeping up with the most recent cyber threats ensures that your important assets and data are safeguarded.

IT Future is being shaped by a number of important trends. Most importantly, hiring and keeping entire IT teams in-house will probably get harder as talent competition heats up and budgets are affected by economic uncertainty. For more information on this development’s effects and other trends influencing the direction of IT for businesses, keep reading.

The Top 7 Trends Predicting How IT Will Develop in 2023

Small businesses that are proactive about embracing future IT trends will be best positioned for success by utilizing new technologies to increase productivity, partnering with managed IT providers to gain access to specialized skill sets, or simply investing in efficient cybersecurity measures.

Let’s examine the 7 defining trends for 2023 to get a better idea of the IT Future landscape:

  1. With the rollout of 5G wireless networks, the world economy is about to undergo a significant transformation. The promise of this new wave of wireless technology is greater capacity, lower latency, and faster speeds than ever before.
What is happening in information technology now

The Future of IT Jobs and the IT Industry

As previously mentioned, there will be more competition for talented workers in the IT industry. One study project that by 2030, there will be more than 85 million more skilled IT workers needed than there are currently available. Over $8.5 trillion in potential revenue could go unrealized if the gap is not closed.

While the need for skilled workers keeps growing, the cost of hiring and keeping them will also rise. It will become even more challenging for small businesses to compete as both entry-level and expert IT Future jobs will be positioned to command higher salaries and better compensation packages.

Future of Information Security

Small businesses have increasingly been the target of data breaches, phishing, and ransomware attacks; this trend is predicted to continue. In fact, due to their lack of resources to prevent and mitigate security threats, many small businesses are thought to be at a higher risk of attack.

Investing in complete IT security solutions is the best way to thwart cybercriminals. This entails putting in place effective network monitoring and security, establishing strict password security protocols, and regularly educating staff members on cybersecurity best practices. To reduce the risk of data loss, small businesses should also make offline backups and update their software frequently to fix any security flaws.

Small businesses may find it difficult to maintain effective cybersecurity internally, especially given the effort needed to achieve around-the-clock protection. It is particularly challenging to provide security that scales with organizational growth. The IT Future trend toward outsourcing cybersecurity to specialized experts will probably continue in order to stay ahead of constantly changing threats.

The Future of IT Infrastructure

The move toward cloud-based solutions is one of the most notable trends in IT going forward. The demand for cloud-based services will increase as more companies abandon on-premise infrastructures. Cloud-based technologies are especially advantageous for smaller businesses because they are frequently more affordable and secure than on-premise systems.

Additionally, it’s likely that automated technologies like machine learning, AI, and network monitoring will receive more attention. These innovations will lessen the need for manual labor while assisting businesses in increasing productivity and efficiency. Another chance for businesses to streamline operations in the upcoming year is through zero-touch IT flows, especially when it comes to onboarding and device provisioning.

IT departments must prioritize a leaner operating model and performance enhancement. To accommodate these changes, critical IT infrastructure will need to adopt new technologies, shift to outsourcing, and best practices.

The Future of IT Management

As small businesses turn to outside support for their technology needs, in-house IT management is gradually disappearing. The high cost of maintaining an internal team and potential skill and knowledge gaps within the company are the main drivers of this trend.

As a result, a lot of companies choose to outsource their IT management requirements to outside companies that provide more comprehensive services for less money. Due to the well-established nature of distributed work models, remote IT also provides small businesses with more easily accessible support in addition to the specialized knowledge needed to manage IT for remote workers.

The future of IT management will be centered on providing specialized support for small businesses rather than a one-size-fits-all strategy. This includes providing flexible, scalable services to meet the changing needs of organizations as well as supporting the full range of operational and strategic IT requirements.

The Future of IT Outsourcing

Small businesses can gain from outsourcing their IT in a variety of ways, including access to specialized skills and knowledge, better service quality, cost savings, increased flexibility, and scalability.

Outsourced IT support will spread even further as companies are forced to work harder with fewer resources. In order to satisfy this demand, IT outsourcing in the future will concentrate on providing streamlined, integrated support that can be scaled up or down in accordance with growth.

Businesses must concentrate on their core competencies, and outsourced IT providers must concentrate on adding value. This shift is being driven by this need. As a result, a wide range of services that are specifically designed to meet the needs of small businesses are anticipated to be offered in the future of IT outsourcing. These businesses will benefit from increased productivity and efficiency, which will lower costs and boost overall performance.

Get ready for the IT of the future

What does the IT future hold for small businesses, then? Even though nothing can be predicted, we can be certain that technological advancements will continue to influence and change how businesses function. Companies must stay ahead of the curve in this environment and guarantee that they have access to the most recent tools and solutions. PyramidBITS is dedicated to supporting small businesses in achieving their goals. To find out more about how PyramidBITS helps small businesses transition to the IT future, get in touch with us right away.

The future of technology
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Acronis True Image 2022

Acronis has been in the backup software business for a long time. They know the importance of backing up your data and are constantly working to make their software more efficient and user-friendly. In this blog post, we’ll look at ten reasons why you should consider using Acronis Backup and Cyber Protection Software.

The Need for Backup Solutions

Backup and cyber protection is a comprehensive solution that helps you protect your data, applications, and systems. It provides you with the ability to recover lost or corrupted data, as well as the ability to restore damaged or deleted files. Acronis also offers disaster recovery solutions that can help you get your business up and running again after a major event.

There are many reasons why you should use Acronis backup and cyber protection. One of the most important reasons is that it can help you protect your business from data loss. Data loss can occur for a variety of reasons, including accidental deletion, hardware failure, malware attacks, power outages, and natural disasters. When you have a reliable backup solution in place, you can rest assured that your data is safe and can be recovered if necessary.

Another reason to use Acronis backup and cyber protection is that it can help you improve your business continuity plan. A well-designed continuity plan ensures that your business can continue to operate even if there is an interruption in service or access to critical data. Also provides you with the tools you need to create a comprehensive continuity plan so that your business can stay up and running no matter what happens.

Finally, Acronis backup and cyber protection can help you save money on IT costs. By consolidating your backup solutions into one platform, you can reduce the number of licenses and support contracts you need to maintain.

Why You Should Use Acronis

There are many reasons why you should use Backup and Cyber Protection. Here are just a few of the reasons:

1. Is one of the most popular and trusted backup and cyber protection providers in the world. With over 15 years of experience, they have a proven track record of providing reliable and effective solutions for both home and business users.

2. Offers a wide range of features and options, making it easy to find the right solution for your needs. Whether you need basic backup and recovery or more advanced features like ransomware protection.

3. is constantly innovating, adding new features and capabilities to its products on a regular basis. This means that you can be confident that their solutions will meet your needs today and in the future.

4. Provides great value for money, with competitive pricing across its product range. Their products are also available in multiple languages, making them accessible to users around the world.

5. Is easy to use, even for beginners. Their intuitive interface makes it simple to get started with their products, so you can start protecting your data right away.

What Is Acronis?

Acronis is a software company that provides data protection solutions for consumers and businesses. Its products include backup, recovery, and cybersecurity solutions. Acronis was founded in 2003 and is headquartered in Schaffhausen, Switzerland. The company has offices in more than 30 countries.

Who Needs Acronis?

Acronis Backup and Cyber Protection is designed for businesses of all sizes. Whether you have one employee or 1000, Can help keep your data safe and secure. Here are just a few reasons why you should consider using Acronis:

1. Data loss is a real threat to businesses of all sizes.

2. Can help you recover from data loss quickly and easily.

3. Can protect your data from ransomware and other cyber threats.

4. Offers comprehensive support for businesses of all sizes.

5. Is an affordable solution for business data protection.

How to Use Acronis?

Acronis offers two main products: Backup and Cyber Protection. Both products are designed to protect your data and keep your systems running smoothly. Here’s a brief overview of how each product works:

Acronis Backup is a cloud-based backup solution that helps you protect your data from accidental deletion, hardware failures, and ransomware attacks. It automatically backs up your data to the cloud, so you can restore it if needed.

Acronis Cyber Protection is a comprehensive security solution that helps you protect your data from viruses, malware, and other online threats. It includes an antivirus program, a firewall, and other security features.

To use Acronis, you’ll need to create an account and download the software. Once you’ve installed the software, you can start backing up your data or protecting your system from online threats.

Acronis vs Carbonite

Carbonite is one of the most popular backup solutions on the market today. Like Acronis Backup and Cyber Protection, Carbonite offers both local and cloud backup solutions. However, Carbonite only offers a limited amount of storage space with its local backup solution. This means that you’ll need to purchase an external hard drive in order to back up all of your data with Carbonite.

There are many reasons to use Acronis Backup and Cyber Protection for your computer backup needs. The five reasons we listed above are just some of the benefits that you can enjoy when you use this software. With its simple interface and powerful features, Acronis download Backup and Cyber Protection is the perfect solution for anyone who wants to protect their computer from data loss. Give it a try today and see for yourself how it can help you keep your computer safe.

Comparison Overview

There are a lot of great software options available for backing up data and protecting your computer from cyber threats. However, not all of these software options are created equal. In this section, we’ll compare Acronis Backup and Cyber Protection to two other popular software options: Carbonite and Back blaze. We’ll compare the features, pricing, and compatibility of each software option to help you decide which one is right for you.

Since PyramidBITS is now an Acronis partner, get in touch with us if you want your business to be more secure!

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With the rising popularity of cloud computing and the increasing adoption of hybrid and multi-cloud environments, cybercriminals have been more creative in finding ways to target enterprise data.

Trend Micro offers a powerful security services platform that can be deployed on-premises or in the cloud to protect against advanced threats.

The platform provides a unified security solution for public, private, and hybrid cloud deployments.

It offers a comprehensive set of capabilities that includes server and network security, application security, data security, and endpoint security.

The platform is designed to simplify your security posture and help you reduce costs by consolidating multiple-point products into a single solution.

The platform’s server and network security capabilities include a firewall, intrusion prevention, web filtering, and malware detection and remediation.

The application security capabilities protect against known and unknown vulnerabilities with a web application firewall (WAF), database activity monitoring (DAM), and runtime application self-protection (RASP).

The data security capabilities protect against data loss with encryption, tokenization, and key management.

The endpoint security capabilities protect against malware and other threats with endpoint detection and response (EDR), advanced threat protection (ATP), and managed detection and response (MDR).

Trend Micro Maximum Security also offers a centralized management console that provides visibility into the entire environment.

The console enables you to deploy, configure, and manage Trend Micro solutions from a single pane of glass.

You can also use the console to create custom reports, monitor activity in real-time, and respond to incidents quickly.

What is Trend Micro Cloud One?

In today’s digital world, businesses are increasingly turning to the cloud to help them meet their IT needs. However, as more and more businesses move to the cloud, they are also exposing themselves to new security risks. Trend Micro Antivirus+ is a cloud-based platform that helps businesses simplify their security while still protecting their data and applications.

Trend Micro Cloud One offers a variety of features that can help businesses secure their data and applications, including:

Why use Trend Micro Cloud One?

As more and more businesses move to the cloud, they need a security solution that is designed for the cloud. Trend Micro Cloud One is a cloud-native security platform that provides comprehensive security for your cloud applications and infrastructure. With Trend Micro Internet Security, you can simplify your security posture and get the peace of mind that comes from knowing your data and applications are protected.

Trend Micro Cloud One provides several key benefits, including:

What are the features of Trend Micro Cloud One?

How much does it cost?

The cost of using Trend Micro Cloud One will vary depending on the size and needs of your business. However, we offer a variety of pricing options to fit any budget. We also offer discounts for volume licensing and annual plans. Contact us today to learn more about our pricing options and how we can help you simplify your security.

What are the pros and cons of using Trend Micro Cloud One?

When it comes to cloud security, there are a variety of different solutions on the market. Trend Micro Cloud One is one option that businesses can consider. This solution offers a number of advantages, but there are also some potential drawbacks that businesses should be aware of.

The Pros:

The Cons:

Overall, Trend Micro Cloud One is a comprehensive security platform that can offer a lot of benefits for businesses. However, it’s important to weigh the pros and cons carefully to decide if this solution is the right fit for your organization.

If you’re looking for a way to simplify your security without sacrificing protection, Trend Micro Cloud One is worth considering. It’s easy to use and provides comprehensive coverage, making it a great choice for businesses of all sizes. Plus, with its pay-as-you-go pricing model, you can scale your security up or down as needed, ensuring that you’re never paying more than you have to. Give Trend Micro Cloud One a try today and see how it can help your business stay secure.

If you’re looking for a comprehensive and easy-to-use security solution, TM Cloud One is a great option. It offers businesses of all sizes comprehensive protection at a competitive price. And with its pay-as-you-go pricing model, you can scale your security up or down as needed, ensuring that you’re never paying more than you have to. Give Trend Micro Cloud One a try today and see how it can help your business stay secure.

Join us now to begin protecting your business’s data. As a Trend Micro partner, get in touch with PyramidBITS to Sign-up.

Trend Micro Cloud: 5 Aspects you Should Know 8

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IT Alignment
IT Alignment

IT alignment is the process of integrating IT into a company’s overall HR management strategy.

This goes beyond simply providing computers for HR professionals to use for work; IT can play a role in automating and streamlining many HR processes. This can increase efficiency and help businesses save time and money.

For example, IT can be used to develop and maintain an employee database.

This database can contain information on employees’ skills, qualifications, and experience. This information can then be used to make better decisions about staffing and training.

Additionally, IT can be used to create and manage employee records. These records can include things like performance reviews, absences, and salary history. Having all of this information readily available can help HR professionals make more informed decisions about their workforce.

Ultimately, incorporating IT alignment into HR processes can help businesses run more smoothly and efficiently. By automating and streamlining HR tasks, businesses can free up time and resources that can be better spent elsewhere. Additionally, having access to accurate and up-to-date employee data can help businesses make better decisions about their workforce.

The Role of IT Alignment in HR

How does IT alignment integrate into a business’s entire HR management strategy, beyond just providing computers for HR professionals to use for work? We’ve outlined a few use scenarios to demonstrate how incorporating IT alignment into HR processes can increase efficiency.

Hiring the Right Talent

Corporate job opportunities draw an average of 250 applicants, per a Glassdoor survey.

While sourcing experts put in a lot of effort to give each candidate a fair evaluation, it may be challenging, especially when you’re a one-person team.

software for hiring, please. These tools sort resumes identifying applicants who most closely meet the requirements for the position. If you’ve ever reviewed resumes as a “gatekeeper,” you are aware of how crucial this duty is. Hours could be wasted simply trying to weed out candidates who are manifestly incompetent or who are sending the same generic résumé to every job posting they come across.

Finding candidates for upcoming positions or ones that haven’t yet been listed is another task that artificial intelligence (AI) and machine learning (ML) tools help with. They keep the resumes of previous applicants on file and can provide recommendations for whom to get in touch with when the time comes.

Onboarding and Offboarding

A new employee certainly doesn’t want to hear any of the following after a difficult hiring process that included interviews, presentations, and technical challenges:

1- “Your email is not yet configured.”

2- “Your monitor hasn’t been ordered by us.”

3- “IT needs to set up the VPN, so we’re not sure if you can work remotely.”

What causes this to happen? Because the new hire’s tech requirements are essentially being communicated by the HR department, the new employee’s management, and IT. There will inevitably be some miscommunication with all the back and forth. It is crucial for HR and IT to work together during the onboarding process.

The majority of HR departments make every effort to make an employee’s first day as smooth as possible.

However, there are so many things that need to be done before or in the first few hours after their birth that it’s possible to forget anything crucial. When this procedure is automated, HR only needs to let IT know the team, role, and date of a new recruit. The IT team may then make sure the employee gets the necessary hardware, software, and system access from day one in order for them to succeed. Furthermore, by standardizing hardware, expenses can be predicted and peer tech envy can be reduced.

The management of all the paperwork pertaining to benefits, payroll, and evaluations is one of the least attractive aspects of HR. Many operations and HR professionals still have to filter through a rising quantity of digital data dispersed across various cloud and on-premise locations, despite the fact that fewer and fewer businesses are dealing with physical sheets of paper in file cabinets.

This is risky in addition to being obnoxious. Employee privacy information is exposed through disorganized information management systems. The maintenance of appropriate rights and access is significantly simpler when HR and IT are on the same page about document management.

Employees can update their personal information via self-service systems in addition to going directly to HR or a manager. By setting up these portals, HR employees are relieved of routine duties like updating an employee’s address or tax information.

We frequently consider being data-driven in terms of external commercial goals. We analyze measures like cost per acquisition, click-through rates, and conversion rates mostly with the use of digital tools.

HR can benefit from using analytics software that is administered by IT and integrated into internal systems.

Your strategic goals for headcount, growth and corporate culture can be informed by information gathered about the present and potential personnel. Here are a few examples:

1- Recruiting: Following the original job advertisement, how long does it take to hire someone? Which recruiting channels provide the best candidates? The solutions to these queries can assist you in creating a hiring procedure that is more efficient.

2- Performance management: While the majority of businesses use some sort of performance review, they may not necessarily have the mechanisms in place to act on the data they yield. Using digital technologies and an analytical approach, you may create superior training programs for all of your employees, especially those that require a course correction.

3- Retention of Personnel: One of the most expensive aspects of operating a firm is replacing employees. You can improve worker retention by quantifying average tenure and the reasons why certain employees leave their positions.

Employees at new and small businesses wear multiple hats. To keep the firm running, you must be prepared to accept any task that is asked of you. But eventually, both the business itself and the employees pay a price for this. This is especially valid when there is growth.

Although you might have a worker that has a talent for solving tech problems and changing passwords, is that really the best use of their time? In the startup sector, HR and IT alignment shouldn’t involve HR personnel performing technical computer duties. It entails having the technical resources (internally or externally) necessary to achieve company goals around hiring, data privacy, and employee well-being.

Building Your HR-IT Relationship

Your HR team will value having some IT-related responsibilities relieved as your business expands. Onboarding and offboarding are two places to begin. You can automate the onboarding and offboarding process for new hires when you work with Electric and our proprietary platform.

Standardized processes can be entered into the Electric platform instead of HR or IT hunting down team leaders to determine the tech that an employee needs. While you concentrate on your main business, Electric conducts the labor-intensive work.

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8 Ways to Use Technology to Achieve Your Business Goals 11

If you own a business, you’re probably already using a variety of technology tools to run and grow it. However, there are specific ways to utilize cutting-edge technology to boost productivity and customer service.

The following are 8 ways you can make better use of technology to achieve your business goals:

1.  Incorporate Automation

There are numerous tools available that can automate a variety of business-critical tasks. Paying bills, responding to emails, and scheduling employees for shifts are just a few examples. There are even use automated programs that can help you manage your social media platforms more effectively.

Automation system investments can pay for themselves in a relatively short period of time. Automation reduces human error and waste while also increasing productivity. Even implementing automation for a few simple tasks can save your company a significant amount of time and resources in the long run.

2.  Use Productivity Apps

Calendar apps are a great example of how to use your time efficiently to achieve business goals. Choosing and implementing a good calendar app is critical for almost any business. It can take a long time just to schedule all of your meetings and phone calls. A scheduling tool can help you save time and stay organized.

Fast Company recommends a number of apps to help you organize your time and work more efficiently. Grammarly (for improving your writing) to camera and scheduling apps are all available to help you move your business forward.

3.  Evaluate Your Networks

It is necessary to evaluate your networks for security and efficiency on a regular basis. Security issues and system failures can result in lost data, decreased productivity, and, in extreme cases, the loss of your business.

60% of small companies go out of business within six months of a cyber-attack.

This process is frequently lengthy while requiring adequate preparation. These evaluations must be performed on a regular basis in order to detect and eliminate problems as early as possible. Many businesses may require the services of an off-site IT team to effectively evaluate and maintain their networks.

Security technology can assist in keeping your network secure, preventing the need to deal with cyber threats in the first place.

4.  Invest in the Best Technology

Subpar home computers or outdated phone systems can make it difficult for your employees to perform at the levels you require. You should think about investing in a cloud-based VoIP phone system. You may also want to consider investing in artificial intelligence and blockchain technologies, depending on the nature of your business.

It’s important to remember that even the best technology won’t help you if your employees don’t use it correctly. When you invest in new technology, it is critical that your employees receive the appropriate training so that they can make the most of your new investments.

5.  Effectively Manage Passwords

Weak or stolen passwords can pose a significant security risk to your company. To begin creating stronger passwords, avoid using personal information such as birthdays or children’s names. Because password-cracking software exists, it’s also a good idea to come up with words that aren’t in a dictionary.

Finally, avoid using the same password on multiple networks or websites. We understand how hard it is.

That is why you should use password manager technologies to keep your passwords secure. When key employees leave, for example, certain passwords should be changed. Password sharing should also follow strict communication guidelines. They should never be printed, emailed, or distributed to unauthorized people.

For the fourth consecutive year, ‘1234’ and ‘password’ topped the list of leaked passwords.

6.  Take Advantage of CRM

CRM is a system that can help you organize and manage everything from customer contact information to specific marketing strategies. According to Forbes, CRM software can specialize in a variety of areas. Marketing, sales, service operations, and customer data analysis are just a few examples.

There is also collaborative CRM such as Zoho CRM, which allows businesses to share data.

When you have a variety of data in a CRM system that is all linked together, you have the tools to target and bring in new customers. You can also target existing customers more precisely. A CRM platform organizes data such as what services and products your customers buy and how they use them.

7.  Utilize Mobile Technology

It is critical for your employees to be able to perform a variety of tasks both on and off the job. When employees are connected from different locations, using mobile technology can increase productivity. Using mobile technology can also help you reach out to your customers more effectively.

Another way to make the most of mobile technology is to ensure that your company has its own app that customers can use. Before you begin, you must have a clear idea of what you want your app to do. You should concentrate on customer engagement and the types of promotions, sales, or services your company provides.

72% of organizations were already permitting BYOD or planning to do so.

8.    Outsource Your IT

Outsourcing IT is a smart move for most businesses because technology is becoming increasingly complex. Outsourcing immediately frees up time and resources, allowing you to focus on achieving your business objectives. In the long run, you will almost certainly save money. You have the option of investing more money in improving your products or services.

Turn to PyramidBITS for IT support. We have the experience and expertise you require to align your technology with your business goals. We know exactly what it takes to get you there, and we will only recommend technology that is compatible with your IT strategy and budget.

Do you want to continue the discussion? Contact us right away.

Also, Read

Can't Connect To The Internet? 9 Tips on How to Troubleshoot 13

A failed internet connection can be disastrous for any professional business, exposing it to lost productivity, revenue, and customer complaints. The cost of internet downtime can be exorbitant. A few minutes of downtime due to Wi-Fi or internet connectivity issues can have a significant impact on your company’s bottom line.

Because of these potential consequences, you must arm yourself with the necessary skills to troubleshoot and address the issue head-on.

Can’t access the internet? If your internet is down, use these network troubleshooting tips to get it back up and running.

All of these steps may seem cliche and pointless to you, but any specialized IT engineer should go through them first in order to get the issue fixed.

Can’t connect to the internet?

Here are 9 Troubleshooting Techniques.

1.    Check for Physical Connectivity Issues

A loose or unplugged network cable, modem, or router, for example, can cause an internet connection to fail. If you’re connected to a wireless network, your computer’s wireless network interface card may be disabled. First, check your Wi-Fi settings by going to Settings > Network & Internet > Wi-Fi and then turning Wi-Fi on. Check the settings that turn Wi-Fi on and off on your phone or tablet and make sure it’s turned on.

Check the Ethernet cables that connect to your router for wired connections. If you suspect that a cable is a problem, try replacing it or switching ports.

2.    Restart the Router

Restarting the router can occasionally help resolve internet connectivity issues. If your router has been turned off for an extended period of time, a quick restart may be all that is required to get it back up and running.

The hardware and software components of a router or modem are prone to malfunctioning for a variety of reasons. Similarly, your computer should be restarted every now and then to refresh running processes and clear the cache.

Rebooting your router can help, but if you have to do it every day or multiple times a week to resolve connectivity issues, you may need to replace your modem or router. In this case, you may need to contact your local ISP.

3.    Evaluate Software Problems

Your connectivity issues could be caused by strict firewall rules or security policies. Many new-generation antivirus solutions, such as Norton and Malwarebytes, include network intrusion protection, which functions as a software firewall, filtering and blocking malicious traffic.

When two software firewalls, such as Windows Firewall and a private, third-party firewall, are installed on the same computer, the contention between the two can incorrectly block traffic. If you recently installed or upgraded a firewall on your computer, consider temporarily disabling it to see if it’s the source of the connection problem.

4.    Check If You’re Outside the Wireless Signal Range

If you’re using a Wi-Fi network, you should be aware that the distance between your wireless access point and your device affects connection performance. The further you move away from the Wi-Fi router or a wireless access point, the slower the internet connection becomes, and any further drift results in a complete breakdown. Signal interference in your area can also limit the Wi-Fi connection’s effective range.

5.    Check Service Isn’t Being Blocked

Internet Service Providers (ISPs) may decide to block access to your account if you do not pay or violate the provider’s Terms of Service. It’s easy to forget to keep your subscription updated if you use paid hotspots that charge hourly or daily.

Your ISP may also block your account if you exceed bandwidth limits, download illegal or inappropriate content, or send spam emails. Most internet service providers will notify you by default when you attempt to access a webpage if your account has been suspended; however, it is always a good practice to contact your ISP as soon as possible if you suspect your account has been suspended.

6.    Open Windows Network Diagnostics and Check Your DNS settings

Windows includes a tool called Windows Network Diagnostics that allows users to troubleshoot internet connection issues. Simply navigate to Windows Settings > Network & Internet > Status to get started. Next, navigate to Network Settings and select Network Troubleshooter.

The Windows Network Diagnostics tool will then run a few tests to see what’s causing your internet connection problems. If an issue is discovered, Windows will provide you with a list of possible solutions to restore your connection.

Many SoHo (Small office/Home office) routers use themselves as DNS servers by default; however, many cheaper devices are not designed for the CPU stress that the DNS service can apply to the device; therefore, it is best practice to manually replace the primary and secondary DNS servers in your NIC (Network Interface Card) configuration with Google DNS ( and

7.    Reboot the Computer

Failures in the operating system software that controls the adapter are common.

This is why it is always a good idea to restart your computer; by doing so, you can clear the cache and ensure that the settings do not revert to previous configurations.

This happens all the time. Sometimes, after making all of the necessary changes, we expect the solution to work, but it does not. The fixes are only applied after the computer has been restarted.

8.    Contact Your Internet Service Provider

If you use satellite internet, you may notice that the connection is less reliable during extreme weather. In densely populated urban areas, internet service providers or cellular internet carriers may be unable to support network traffic peaks, resulting in sporadic outages for some users. If you can’t figure out why you can’t connect to the internet, your ISP should be able to help.

9.    Reach Out to IT Professionals

Finally, if you’ve tried everything and your internet connection still won’t restore, it’s best to contact a professional IT support team to troubleshoot your problem and restore your connection before the downtime has a negative impact on your operations. Although there may be a service fee involved, it is worthwhile at the end given the potential loss of business and man-hours.

When your company partners with PyramidBITS, our team of IT experts can diagnose and troubleshoot your connectivity issues.

Also, Read

Network Security
6 Steps to Prevent Network Security Threats 15

The internet has literally brought the entire world to your fingertips. However, it also brings with it a number of security risks.

You may be the owner of a thriving business that is breaking records, expanding its customer base, and increasing revenue. All of this, however, will vanish in an instant if you are the victim of a well-executed cyberattack.

As a result, you must take concrete steps to safeguard your data and improve network security threats. Continue reading for a step-by-step breakdown of preventing network security threats.

Step 1: Keep Your Software Up to Date

Malicious threat actors are constantly attempting to exploit some security flaw or bug in corporate networks. It is for this reason that software developers frequently release new updates to their software applications and programs in order to address vulnerabilities.

Unfortunately, the majority of businesses do not apply these free security patches. They continue to use the outdated and unpatched versions because they find it easier to use the software program on an as-needed basis than to take it down for some time and update it.

In some cases, organizations are unaware that they can apply a patch to eliminate vulnerabilities. This is due to owners failing to keep an accurate inventory of the software used on their business network.

In such cases, you should consider conducting a security policy audit and assessment to create a network map, an inventory of all software applications on the network, and whether these programs are up to date with security patches.

This will enable you to address network security concerns proactively and close any vulnerabilities before they are exploited.

Step 2: Identify Your Biggest Network Security Issues

When conducting a network security audit/assessment, you must consider how important each risk factor is to your company. Consider how much money you would lose if your company lost all of its data on a database, or whether you will end up breaking the law if certain data is lost.

Furthermore, this figure should take into account the following:

Reviewing all aspects of various security threats will assist you in developing a structured response. Once you’ve identified the risks and how much of an impact each one will have on your business, you can begin prioritizing them in order of impact, from most to least, and then work on mitigating them.

Step 3: Apply the Principle of Least Privilege for User Access

Many business owners overlook insider threats. This is their biggest blunder.

According to a Harvard Business Review study, insiders were responsible for 60% of all attacks. Three-quarters of these attacks were malicious in nature.

Isn’t that shocking?

Clearly, your own employees are the source of a significant portion of all cybersecurity threats. Your most valuable asset can quickly become one of your most serious network security concerns, whether they intentionally abuse their access privileges or accidentally expose your business to risks.

Using the principle of least privilege for user access limits network access to only the information required to perform their jobs for each individual user account. Logically, no employee in your organization should have unrestricted access to your sensitive assets. Why should an intern have access to the board members’ personal information?

This way, even if the access is ever abused, the resulting damage will be kept to a minimum.

Step 4: Create Redundancy Within the Network

A concept known as “single point of failure” is discussed in the business continuity and disaster recovery modules.

The term “single point of failure” refers to how the failure of an asset affects the network, i.e. whether the network can continue to function. Surprisingly, the asset on your network can be anything, including a single database, access point, server, traffic routing device, and so on. A single point of failure is any asset that would compromise the network if it failed.

Redundancy is the solution to single points of failure, which is having multiple additional assets that do the same thing as the first asset so that if the first asset fails, the network can still function.

Your job is then to look for redundancies in your system and add more if necessary.

To do so, you must first draw a network diagram. This will provide you with an overall picture of whether you have enough redundant systems to pick up the slack if any part of your network fails.

When evaluating your business’s continuing tea solutions, keep the following in mind:

– RPOs (Recovery Point Objectives): If you have a data backup system, how recent are the backups? More frequent backups can significantly reduce data loss and associated business disruptions.

– Solution Reliability: You must conduct frequent testing to ensure that your business continuity solution meets or exceeds its recovery point and time objectives on a consistent basis. After all, discovering that your backup doesn’t work after one of your databases explodes isn’t ideal.

– RTOs (Recovery Time Objectives): This will require some experimentation. Determine how long it takes to restore normal network function after deploying a redundant resource. Of course, the duration will differ depending on the asset being replaced and the nature of the destruction, but shorter RTOs are unquestionably preferable.

Having redundancy in place will protect your network from a variety of issues, particularly attacks that target common single points of failure in a network.

You should also have a business continuity plan in place to reduce downtime in the event of a disaster, which will reduce the overall impact of the data breach on your company.

Step 5: Implementing Network Segmentation with Strong Internal Security Layers

Network segmentation is an excellent method for monitoring network security issues and limiting their impact.

This is a “defense-in-depth strategy” that divides a large computer network into smaller subnetworks for those who are unaware. Then, using internal firewalls and other security measures, each of these subnetworks is isolated from the others.

When you isolate each search network, attackers—even those who are already inside the organization—find it more difficult to break out of one system and into the rest of the network.

Cybercriminals will have to work their way through each individual sub-network defense rather than just one set of perimeter defenses. This will not only slow them down but will also make it easier for your IT security team to detect and mitigate a breach before any significant damage is done.

To be clear, implementing strong network segmentation can be time-consuming and difficult. However, given how significantly it can deter future attacks, it is well worth the effort.

Step 6: Train Your Employees in Network Security Best Practices

Your employees should be aware of the growing threat of cyberattacks. You must provide appropriate training and encourage them to participate in awareness programs to make them aware of how significantly they affect the organization’s security.

Adequate training for all employees will help reduce threats and hassles for your company, preventing security breaches.

Inform them on advanced methods and how to protect themselves from external threats. You can also teach them the following:

Installing antivirus software such as Trend Micro to detect and prevent malware infections on the network and improve email security is another good strategy.

These programs are intended to detect malicious software and assist in the elimination of problems.

Contact Us and we’ll help you review your current setup, implement new access controls, or answer any other questions you have about keeping your data safe.

Also, Read
IT Solutions
IT Solutions – The Invisible Helping Hand, Now Meeting Number 1 Trends in Egypt 17

IT solutions are the unseen hand that keeps everything operating smoothly provides support, and fixes any problems that develop along the way. What are IT Solutions / Support in the day-to-day operations of a business?

An IT solution is a collection of connected software products or services packaged together as a single unit. Under the title solution, IT service providers promote their software suites and service packages.

The product will assist the customer in successfully resolving a problem or dealing with a difficult scenario while ensuring all other relevant services continue to function as expected.

This has become increasingly vital, particularly in the previous year, as work is being done from a variety of remote locations that must be linked together. It is a set of unified communications that enables users to access, send, store, and use information while working from different locations.

This type of technology is also important for businesses that want to improve communication and collaboration between employees. There are many different types of IT solutions available on the market today.

Some common examples include cloud computing solutions, data management solutions, security solutions, and networking solutions. Each type of solution has its own unique benefits and drawbacks.

For example, cloud computing solutions are often more affordable than traditional on-premise solutions but may not offer the same level of security or control. Data management solutions can help businesses better organize and understand their data but may require a significant upfront investment.

Security solutions are critical for protecting businesses from cyberattacks but can be expensive to implement and maintain

What are IT Solutions / Support in the day-to-day operations of a business?

An IT solution is a collection of connected software products or services packaged together as a single unit. Under the title solution, IT service providers promote their software suites and service packages. The product will assist the customer in successfully resolving a problem or dealing with a difficult scenario while ensuring all other relevant services continue to function as expected.

This has become increasingly vital, particularly in the previous year, as work is being done from a variety of remote locations that must be linked together.

It is a set of unified communications that enables users to access, send, store, and use information while working by integrating computers with the necessary software, hardware, storage, audio, and visual.

That is why it is best to think of it as a helping hand or support solutions.

Egypt has now joined the race and is providing these services of international standard in order to match the rising demand.

IT solutions provide the following services:

• Smart IT Maintenance – gives immediate resolution to IT requests and increases productivity.

• Website & E-mail Management

• Internet & ISP Management

• Network Administration – Increase productivity by quickly resolving daily IT issues.

• Backup and security – helps to avoid business disasters and irrevocable damage.

• IT Hardware Procurement – maintains hardware and offers warranties.

Cyber Security Consultation

• Business Intelligence and Operations – Emphasizes scalability and gives you a competitive advantage.

As a firm, you must cope with expansion while IT takes care of the “behind the scenes” support. It needs to be capable of handling large amounts of data while keeping expenses low. Another consideration is a secure backup and simple access to all your data.

Finally, these services have become incorporated into every firm – large or small – in Egypt, with a quality assurance system that satisfies international standards. Because of solutions that make working from anywhere or with anyone around the globe a piece of cake, the world has become one little village.

Choose PyramidBITS as your technical assistance partner in the realm of information technology and stay ahead of the curve.

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