Order Updates and Tracking

Send real-time updates about order status and tracking information, improving the customer experience.

Customer Support

Provide real-time customer support, answering queries and resolving issues quickly and efficiently.

Appointment Reminders

Send appointment reminders to your customers, reducing no-show rates.

Marketing and Promotion

Send promotional messages, special offers, and updates about new products or services to your customers.

WATI Use Cases

WATI offers a wide range of use cases that can significantly improve your business operations

Why Choose WATI for WhatsApp Business CRM?

WATI is a comprehensive customer relationship management platform for WhatsApp.
As an official WhatsApp API partner, WATI enables sales, customer support, and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, build chatbots with a no-code builder, and manage customer queries with a single team inbox.
  • Shared Team Inbox

    Multiple agents can log in and serve customers, making it simple to use WhatsApp for customer support.
  • Broadcast & Bulk Messages

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  • No Code Chatbot

    Create chatbots without coding, simplifying the process of setting up automated customer interactions.

Seamless Integrations with WATI by PyramidBits

One of the standout features of WATI is its ability to seamlessly integrate with a variety of top tools in the industry. Our team at PyramidBits.tech handles all WATI integrations, enhancing the functionality of your WATI platform.


We'll connect WATI with thousands of other apps through Zapier, automating your workflows.


Our team will integrate WATI with your Shopify store to help drive more revenue.

Zoho CRM

Our team will add WhatsApp Superpower to your Zoho CRM with WATI.

Get Started Today

Ready to revolutionize your customer engagement with WATI and PyramidBits.tech? Fill out the form below to get started, and one of our representatives will be in touch shortly.


FAQs about WhatsApp CRM

When PyramidBits.tech handles your WATI integrations, you can enjoy increased efficiency, better data management, enhanced customerengagement, and scalability.

How to integrate CRM with WhatsApp?

At PyramidBits.tech, we handle the entire process of integrating CRM with WhatsApp using WATI, ensuring a smooth and efficient setup.

What is WhatsApp CRM?

WhatsApp CRM refers to the use of WhatsApp as a platform for customer relationship management. WATI is a leading WhatsApp CRM platform that enables businesses to manage customer interactions effectively.

How does WhatsApp CRM work?

WhatsApp CRM works by leveraging the features of WhatsApp to manage customer interactions. This includes sending bulk messages, broadcasts, template messages, building chatbots, and managing customer queries with a single team inbox.

Ready for Action?

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