Zoho CRM vs. Freshsales
Zoho CRM vs. Freshsales

Freshsales CRM and Zoho CRM are two feature-rich and powerful CRMs for your company. Are you unsure which one is best for you? This Blog provides a detailed feature comparison with everything you need to make an informed decision.

Is Freshsales equipped with everything you require?

Freshsales CRM is a simple CRM with a minimal user interface designed for small businesses and startups. Built-in email, phone, chat, and telephony help users have a more streamlined experience. Furthermore, its native integration with the Freshworks platform allows users to extend the CRM's scope by integrating with native help desk and email marketing software.

However, businesses grow quickly and soon require enterprise-level functionality, which Freshsales falls short of. Freshsales has limited customization options as well as a lack of process automation capabilities, in-depth analytics, and developer platform functions, which may be less important for small businesses with limited budgets looking for a quick solution, but are essential for larger companies. Businesses that are thinking bigger or more long-term about their future growth may prefer to start with a fully equipped scalable solution like Zoho.

Here's what Zoho CRM can do for your business.

Feature comparison

When selecting an Enterprise CRM, ensure it not only manages your traditional sales activities well, but also provides your organization with industry-leading CRM capabilities such as artificial intelligence, journey orchestration, and advanced analytics. See how Zoho CRM Enterprise and Freshsales stack up in terms of the most important CRM functions.

  1. Lead and deal management

The lead management functionality in Freshsales provides basic tools for capturing, qualifying, and nurturing leads. The detail view displays all of the contacts' calls, emails, meetings, notes, tasks, associated deals, and activity updates. You can define lifecycle stages based on the stage of a deal (prospect, MQL, negotiation, etc.).

The Freshsales iOS and Android mobile apps allow you to add tasks, notes, and appointments, send emails, and make phone calls. The Uber integration, which allows you to hail an Uber to on-site meetings directly from the app, is a standout feature. However, we discovered that some essential features, such as business card scanning and caller ID, were missing from the app.

Starting with the Growth plans, predictive lead scoring is available. You can also import leads from CSV files and map them to system fields. However, some important features, such as artificial intelligence for lead assignment and real-time prospect notifications (similar to Sales Signals in Zoho CRM), are not available in all Freshsales plans.

Zoho CRM
FeaturesZoho CRMEnterpriseFreshsales CRMEnterprise
Leads and Contacts
Accounts and Deals
Deal Stages
Web-to-contact form
Real-time Lead notificationsSalesSignals
Multiple pipeline management  
  1. Omnichannel support

Freshsales provides standard customer engagement channels such as phone, email, and chat. It integrates with Outlook and Gmail, giving sales representatives the ability to respond to emails directly from their CRM. All editions include live chat, and you can use chatbots to engage website visitors automatically when they arrive.

Social media engagement is something we have come to expect from any modern CRM, and Freshsales' lack of it is a letdown. This means you can't link your account to Facebook, LinkedIn, or Twitter to schedule and publish updates, monitor key terms, or analyze performance.

In any edition, there is no email parser function to capture data from customer emails. The BCC drop-box feature is also missing, which allows you to automatically pull emails sent to your leads and contacts from an external email service into your CRM by BCCing a unique email address for each user. Overall, we found Freshsales' omnichannel capabilities to be quite limited when compared to Zoho CRM.

FeaturesZoho CRM EnterpriseFreshsales CRM Enterprise
Telephony and PBX
Automated call logging
Emails Insights-
Email Parser
Enrich data from Twitter
Enrich data from Facebook
Automated social media lead generation
Live chat
Social module
  1. Process management and automation

Freshsales workflow rules enable you to automate routine sales tasks like sending emails, setting reminders, and updating records.

Macros are an important feature that Freshsales does not provide. At the click of a button, a user can send emails, create tasks, and update the value of a field in multiple records. Macros are available in all Zoho CRM editions.

We discovered a few other key automation features that were missing, such as a review process to prevent incorrect data from entering the system, an approval process to streamline deal approvals, and webhooks to send third-party app notifications from your CRM.

 Zoho CRM EnterpriseFreshsales CRM Enterprise
Assignment rules
Approval rules
Review process
Workflow rules
Process builderBlueprint
Journey BuilderCommandCenter
  1. Customization

In comparison to Zoho CRM, Freshsales provides fewer customization options. Basic customization features like creating custom modules and custom fields, as well as rearranging groups, are only available in the Professional edition.

The advanced customization options are limited. There is no sandbox to test changes before deployment, and there are no multi-page layouts. Picklist history tracking, web tabs, validation rules, sub-forms, and tab groups are also missing, making Freshsales difficult to recommend to any Enterprise.

 Zoho CRMEnterpriseFreshsales CRMEnterprise
Page customization
Page layout
Layout rules
Validation rules
Custom fields
Custom modules
No-code design platformCanvas
User portal
  1. Analytics and Reporting

Freshsales provides basic analytics reports and dashboards to help you track your sales process. It includes a set of pre-built templates that you can use to get a bird's-eye view of your organization. You can also customize reports based on the modules you want to include, add filters, and select from a variety of chart types before sharing them with your organization via role-based access.

Freshsales lacks many analytical features offered by Zoho CRM, such as target meters, quadrants, cohort analysis, and zone maps. Drilling down to fine-tune your data is limited, and the lack of Google AdWords integration into analytics leaves a significant gap in your ability to assess how your ad spending translates into sign-ups.

 Zoho CRM EnterpriseFreshsales CRM Enterprise
Standard reports
Custom reports
Target meters
QuadrantsPowered by Zia
Anomaly detectors  
Webform analytics
Webform A/B testing
  1. Sales Intelligence

Freddy, an AI-powered sales assistant, is part of Freshsales. Freddy uses CRM data to learn and provide insights, predictions, and recommendations tailored to your business and processes. Predictive lead scoring, predictive deal and forecast insights, and automated website chat responses with the Freddy AI answer bot are all AI features.

However, Freddy's lack of other useful AI functions such as voice and text conversational assistance, anomaly detection, competitor alerts, image validation, a prediction and recommendation builder, and intelligent workflow suggestions make him a difficult sell for organizations looking to improve their with AI assistance.

 Zoho CRM
Freshsales CRM Enterprise
Lead conversion prediction
Deal closure prediction
Data Enrichment
AI Voice assistant
Best time to contact
Macro suggestion
Prediction builder
Recommendation engine  
Image Validation
  1. Sales Enablement

Freshsales provides a basic set of sales enablement tools. Managing quotes and sales orders is included in the CPQ plan, which is priced separately at $19 per user per month.

The CPQ plan includes all of the core features, such as creating document templates, syncing invoices with deals, and tracking document activity. These features are included with Zoho CRM by default. Price books, wizards (to help with step-by-step data input), and review processes (to prevent data with errors from entering the CRM) are not available. A major disadvantage is the lack of a feature similar to Zoho CRM's Sales Inbox, which automatically prioritizes and organizes your emails based on deals.

 Zoho CRM
Freshsales CRM Enterprise
Price books
Sales quotes-
Sales orders-
Attach documents-
File versioning
Sales Inbox
  1. Marketing automation

Freshsales provides only the most basic marketing tools, such as mass email and email templates. To access more advanced features such as email campaigns, segmentation, and customer journeys, you must purchase and integrate Fresh marketer.

Freshsales lacks native, out-of-the-box marketing automation functions, making it difficult to understand your customer demographics and target specific customer groups.

 Zoho CRM
Freshsales CRMEnterprise
Email Templates
Mass Email
Marketing campaigns
Marketing attribution
Customer segmentation
AdWords Integration
Auto response
  1. Team collaboration

Freshsales has a very limited feature set for team collaboration when compared to Zoho CRM. Even basic features such as instant messaging and group chats are unavailable, and there is no dedicated feed for teams to discuss ideas or post updates. To organize team communication, you will need to purchase a dedicated team collaboration app such as Slack or Microsoft Teams. Zoho CRM, , includes Zoho Cliq and team feeds, eliminating the need for additional team collaboration software.

To sync events and appointments in Freshsales, you can use an integration with Google Calendar or Office 365 Calendar.

 Zoho CRM
Freshsales CRMEnterprise
Calendar sync through CalDav
Calendar booking
Groups for team collaboration
Collaboration chat toolCliq
  1. Pricing comparison
EditionZoho CRM
Freshsales CRM Enterprise

There are lots of reasons why Zoho CRM is superior to Freshsales CRM. For starters, Zoho provides a more comprehensive set of features and tools to help you manage your customer relationships. Furthermore, Zoho integrates with a wide range of third-party applications, allowing you to tailor your CRM to your specific requirements. Finally, Zoho has competitive pricing plans, making it a more cost-effective option for small businesses.

Sign-up now and Switch to a better CRM experience with Zoho.

PyramidBITS as one of the Authorized Zoho partners, provide you with Zoho Consultation, Implementation, and training to transform your business' disparate activities into a more connected and agile organization to Increase productivity, deliver better customer experiences, and much more.


Communication is an integral part of any small, medium, and enterprise business. But it often feels like a challenge to not only keep up with the pace of our fast-paced world but also to always stay focused on what you need to be doing to maintain a competitive edge in your line of work. But thanks to Maqsam's cloud communication suite - which features more features than you would ever have time to explore - this is becoming a lot easier!

Introducing Maqsam

Introducing Maqsam, a communication solution that allows you to erase borders and reach your global customers wherever they are! Maqsam is the perfect solution for businesses that want to expand their reach and connect with new customers around the world. With Maqsam, there are no limits – you can communicate with anyone, anywhere, at any time. Maqsam offers a variety of features that make it the perfect tool for businesses of all sizes:

-Seamless Integration: Maqsam integrates with your existing business communications infrastructure, so you can continue using the tools you're already familiar with.

-Global Presence: With Maqsam, your business will have a global presence – you can communicate with customers in over 200 countries and territories.

-Flexible Plans: Choose the plan that's right for your business, whether you need basic or premium features. There are no long-term contracts – you can cancel anytime.

Why Choose Maqsam?

There are many reasons to choose Maqsam as your communication solution, but here are some of the most important ones:

With Maqsam, you can erase borders and reach your global customers wherever they are. There is no need for multiple phone lines or expensive international calling plans. Simply use your regular phone line and our service will do the rest.

Maqsam is also very affordable. We have different pricing plans to suit different needs, but our rates are always reasonable. You can even get a free trial to test out our service before you commit to anything.

Finally, Maqsam is extremely easy to use. Our sleek interface makes it simple to add new contacts, make calls, and manage your account. You'll be up and running in no time at all!

Maqsam Features

The ultimate toolset for advanced business communications.

-        Call Transcription

Use keywords to find the right recording without having to go through all of your call recordings.

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Our transcription feature converts all of your calls into searchable text, saving you time from having to sort through thousands of call recordings. You can also set up keyword alerts, which will send you an email if a specific word or phrase is mentioned during a call, which is useful if you want to be notified (immediately) about certain topics being discussed.

-        API Integrations

With our comprehensive open API solutions, you can improve your customer service.

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As a growing company, we're sure you've developed your own system for running your operations over time. Because no product can cater to the exact approach of every single business, our team created a diverse set of APIs (Application Programming Interfaces) that will allow your engineers to fully integrate Maqsam into your systems. This will, of course, increase and improve the team's productivity and efficiency. With our ever-expanding set of APIs, there are no limits to what your team can create. Offering industry-leading APIs for connecting, syncing, and sharing data with other systems.

-        Call Center Intelligence

With complete insights and metrics from your call center interactions, you can make winning decisions.

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Provides real-time insights into all aspects of your contact center metrics. It provides complete data collection control and allows you to view reports, dashboards, and charts for all incoming and outbound calls. We log every single interaction your team has with your customers and store your data indefinitely so you can filter your data and create the reports you need to make better decisions.

-        Track User Activity

Observe in real-time, make pertinent observations, and keep track of your users' activities.

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Your Administrators can monitor one or more agents and their activities, whether they make and receive calls on multiple phone numbers at the same time. Each user's activity is detailed on a timeline.

-         Preferred Agent

Every time, match your customer with the best-suited representative on your team.

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Do you want your customers to feel appreciated? Let them know you value their time by automatically routing their calls to their account manager when they call your company number.

-         Out of Hours Services

Schedule your after-hours behavior so that customers know when you are available.

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Simply set the operating hours for each of your numbers and specify the behavior you want your customers to have when they contact you, whether during or after business hours. You can program templated messages to be sent or played back when customers contact you via WhatsApp messages or phone calls.

-        Concurrent Conversations

Handle multiple customer interactions at the same time using a single phone number.

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Handle as many calls and online chats as you want through a single phone number without being disconnected or missing incoming calls, allowing your company to manage multiple customer interactions at the same time. The number of available channels may vary from country to country.

-        Fully Customizable Interactive Voice Response (IVR)

Create your own IVR flow that works best for your company and guides callers to the appropriate function.

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IVR systems are similar to robots in that they can be programmed to behave in the way that best suits your business, such as automatically routing calls to a specific agent, having the caller record a message for your team, playing informative messages, triggering templated messages, or even forwarding the call to any phone number in the world. Typically, businesses structure their IVRs in a way that allows customers to easily navigate the company's various departments and services and then connect them to the appropriate agent.

-        Custom Reports

Create and share custom reports based on your data with your team.

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Our dashboards provide you with a wealth of insights and information about your team's performance, but we understand that every business has its own set of requirements; therefore, our team will assist you in creating custom reports that cover the necessary KPIs and metrics and have them automatically generated at the frequency you specify.

-        Custom Call Filtration

Easily sort through your calls to find the ones that are important.

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To uncover specific interactions, look for calls at the intersection of any set of parameters you can think of. Using our call filtration feature, you can retrieve a list of calls handled by your team that meet any specific criteria you can think of, such as the duration of the call, the time the caller spent in the queue before being connected to an agent, the direction of the call, and many more.

-        Internal Call Transfer

Allow the phones to ring. Respond to calls quickly by transferring them to another team member.

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Our internal call transfer allows your team to transfer calls amongst themselves in the event that a customer requires the attention of a colleague or an agent from another team. This feature works flawlessly and improves your customers' experience by eliminating the need for them to hang up and call your team again.

-        Mobile App

Dial and enjoy roam-free and beyond wherever you go with Maqsam's dynamic Mobile App.

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Maqsam has its own mobile application to meet all of your mobile communication needs! All of Maqsam's fantastic features are now available on your smartphone. Make and receive calls while on the go and away from your desk, while still having access to your company's shared phonebook. You will be able to set your status to reflect your availability, transfer calls to your colleagues, and handle all customer inquiries as if you were at your desk using our Mobile App.

-        Real-Time Call Monitoring

In real time, monitor all of your incoming and outgoing traffic flows and identify areas for improvement.

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Identify agent proficiency and deficiencies, and provide real-time feedback to improve call center quality and customer feedback. Maqsam's powerful coaching and monitoring capabilities provide admins with immediate visibility into agent performance, allowing them to identify and correct mistakes quickly in order to better service customer issues and improve calls with prospects.

-        Call Forwarding

By forwarding your incoming calls when you are unavailable, you will never miss a call.

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This option allows you to direct incoming calls to an external number of your choice, even if you are out of the office, working from home, or on the road. Create a company or team-based forwarding rule that sends calls to any phone number in the world when this rule is met.

-        WhatsApp Messaging

Connect Maqsam to your WhatsApp Business account to simplify organization messaging.

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With incoming and outgoing messaging capabilities across WhatsApp Business, you can introduce your company to the world of messaging. WhatsApp has become the most popular and desired mode of communication among today's youth. You don't want to pass up golden opportunities to delight and satisfy your customers. Your team will be able to proactively reach out to customers via approved templated messages or directly respond to customer inquiries using our WhatsApp messaging feature.

-        Power Dialer

Assist sales and support teams in dialing faster, increasing connection rates, and reducing manual entry for greater efficiency.

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Use an automated phone dialer to make business calls quickly by parsing CRM tools for contact information. Improve agent efficiency by consolidating call flows directly into your preferred CRM. The most effective salespeople are well-informed. With Power Dialer, your sales team will be able to connect with leads faster than ever before and capitalize on every opportunity that arises.

-        Live Dashboards

With our Live Dashboard, you can sit back and watch the traffic flow in real time, allowing you to take action without delay.

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Teamwork from afar? Not a problem! Our live dashboard provides you with a bird's-eye view of all real-time interactions between your team and your customers, as well as some additional insights into your team's activity and current status. You will receive a detailed report on all inbound and outbound calls that pass through your account, including call queue time, which agent from your team is handling the call, and the duration of the call. Our live dashboard also allows your supervisors and administrators to join any active call and assist your team if they require assistance via call whispering and coaching features.

-        Call Whispering

Listen in on live calls between customers and agents and coach your agent in real time.

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Call whispering is a critical feature in any contact center operation because it enables supervisors and managers to provide real-time advice and feedback to agents while they are handling calls without allowing your customers to hear you. This allows you to offer timely advice or suggestions without disrupting the flow of the conversation. Call whispering is primarily used for coaching and assisting newcomers because it occurs without the other party listening in, making your newcomers feel more empowered and confident handling conversations with your customers.

-        Skill Based and Dynamic Call Routing

Manage your calls by routing them to the appropriate agent based on the variable you specify.

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With our Skill Based and Dynamic Call Routing features, you can specify how you want incoming calls to be distributed among different users and groups based on their departments or skills. You can automatically route calls to agents and groups in any order your company requires. Rules can be set based on a variety of variables such as the day of the week, time of day, the caller's origin country, or even the caller's exact phone number, among others!

-        Phonebook

Increase team agility by centralizing all contact information.

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Add contacts to your Maqsam account for the entire team to identify. Greet your customers by name to earn their loyalty. We understand how important the privacy of your customers' information is to you, so we provide you with the option of restricting your agents' access to the phonebook details, so they only see the customers' names when interacting with them and the phone numbers are never exposed to your agents.

-        Unlimited Call Recordings

There are no restrictions; record as many calls as you want.

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Unlike others, we offer high-quality call recordings that are available immediately and indefinitely. We provide you with unlimited storage space for your recordings at no extra or hidden costs. Call recording is a useful tool for keeping track of the history of each conversation. With our dependable service, you can rest assured that no detail will go unnoticed. Training new employees have never been easier thanks to our call recording feature, which allows newcomers to review customer interactions (if they have permission to do so) and learn more about how conversations flow from support and sales functions.

-        International Coverage

Get all types of numbers, including landline, mobile, and unified numbers, issued instantly for your business.

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Get local numbers for your company in over 200 cities and provide a fantastic customer experience when communicating with your customers. Whether you're a small business with a single location or a large corporation with offices all over the world, we've got you covered. Connect with your customers all over the world!

Maqsam and Zoho integration

Maqsam's integration with Zoho CRM can help you manage your clients and sales more efficiently while engaging with leads confidently and saving time. Simple data sync allows you to see up-to-date insights on customer behavior and make timely decisions.

-         No Agent Action Is Required

This feature enables the admin to configure the integration once for the entire organization account, eliminating the need for any configuration on the agent's end, and making the integration process smooth and seamless.

-         Update on Auto Ticketing

Our Zoho Integration automatically updates your CRM tickets, saving your team time. This feature sends the data to you automatically. This ensures that your tickets are always up to date.

-         Automatic Activity Generation

For each incoming or outgoing call, this feature will automatically create activity under your customer's record in Zoho CRM. All call details will be logged and added to the activity, allowing your team to access the information in real-time from a single location.

-         Recordings that are automatically added

With the Zoho CRM and Maqsam integration, all of your recorded calls will be automatically added to your CRM and listed in your customers' records. Your interactions with customers and potential customers will be visible to the entire team.

-         Click to Dial

Click to Dial is a quick, simple, and secure method for making all of your outbound calls with a single click. It makes life easier for your team by allowing them to make calls intuitively from within your CRM and Helpdesk tool, saving time and effort.

-         In-App Dialer

Maqsam Dialer is a feature-rich in-app dialer that lets you make calls without leaving your Zoho CRM account. It's extremely simple to set up and will provide your users with the best possible experience and results.

Maqsam pricing

We understand that small, thriving or even enterprise companies always need to be conscious about their spending as they increase their efficiency. That's why Maqsam, unlike other solutions, is designed to provide the most powerful features, at the best value, and without breaking the bank! Erase the borders and allow your customers to reach you from Saudi Arabia, United Arab Emirates, Jordan, Kuwait, Bahrain, Egypt, United States, United Kingdom, and hundreds of other calling destinations.

-         Price Per User (Telephone + WhatsApp)/month: $45+5/month

-         Price for DID/month: $30/month

-         Outgoing ($)/month: $0.14/minute

If you're looking for an international communication solution that is both affordable and reliable, Maqsam is the perfect option for you. With Maqsam, you can make calls to over 200 countries at very competitive rates, and you can be sure that your calls will always go through thanks to its high-quality network. So, if you're looking for a way to stay connected with your customers abroad, contact us now and give Maqsam a try.


If you’ve been looking for an easy-to-use and powerful way to build your App or website, it’s understandable. Designing your site from scratch can be time-consuming, and confusing, and requires you to learn the ins and outs of a complicated system. Luckily for you, there are now two options: Elementor and Builder.io.

What’s Builder.io?

If you're new to web design or just looking for an easy way to create a responsive App or website, you may be wondering what Builder.io is and how it compares to other popular web design tools.Builder.io is a visual drag-and-drop website builder that makes it easy to create responsive App or website without any coding. Just add your content and Builder.io takes care of the rest, creating HTML, CSS, and JavaScript code for you.Builder.io also includes a built-in CMS so you can easily manage your website's content from one central location. Plus, with our growing library of free and premium templates, you can get started with Builder.io in no time! So, if you're looking for an easy way to create responsive websites without any coding, Builder.io is the tool for you!

There are several reasons to choose Builder.io over Elementor when it comes to App or web design. Here are some of the key advantages:

1. Builder is more versatile and flexible. It offers a wider range of features and options, making it easier to create complex designs.

2. Builder is better suited for advanced users. If you have experience with coding or other web development tools, you'll find Builder.io much easier to use.

3. Builder offers more control over the design process. With Elementor, you're somewhat limited in how you can customize your App or site. With Builder.io, you have complete control and can make whatever changes you want.

4. Builder is faster and more efficient. It's built on top of React, making it much faster than Elementor (based on Angular).

5 Overall, Builder is a better tool for those who want more control over their App or web design process and who need a more flexible and powerful toolkit.

There are a few cons to using Builder.io that should be considered before choosing it as your App or web design tool. First, it is a bit more expensive than some of the other options on the market. Second, it can be challenging to find support if you run into problems while using the software. Finally, Builder.io does not offer a free trial, so you must purchase a subscription before trying it out.

What’s Elementor?

Elementor is a WordPress plugin that allows you to create beautiful, responsive websites with drag and drop. Elementor is the best WordPress page builder because it's easy to use, and affordable. You can use Elementor to create any type of website, from a simple blog to an online store. The Pro version is ideal for larger websites and businesses. It includes all of the features of the free version, plus some advanced features like WooCommerce integration, pop-ups, and more.

Elementor is a web design tool for those who want complete control over their website's design. With Elementor, you can create custom designs for your website without having to code. This makes it a great option for those who are not familiar with coding or who want to create a unique website without having to learn to code.

Elementor has a few cons that you should be aware of before using it to design your website. First, Elementor is a bit resource-intensive, so it may slow down your website if you have a lot of content or plugins installed. Additionally, while Elementor offers a lot of flexibility in terms of design, it can be challenging to create a truly unique website with it since there are only so many elements and options to choose from. Finally, Elementor's customer support isn't as robust as some of the other web design tools on the market, so you may have difficulty getting help if you run into problems while using the platform.

Quick Comparison Between Builder.io and Elementor

There are a few key differences between Builder.io and Elementor that you should know about before deciding on which App or web design tool is right for you. For starters, Builder.io is a much more powerful tool than Elementor when it comes to customizing your App or website.

With Builder, you have complete control over every aspect of your App or site's design, from the overall layout to individual elements like colors, fonts, and images.

Elementor does offer some customization options, but they are limited compared to what Builder.io offers.

Additionally, Builder is far easier to use than Elementor, with a drag-and-drop interface that makes creating complex Apps or websites a breeze.

Finally, Builder offers a free plan that gives you access to all of its features, while Elementor charges a monthly fee for its pro version (which is the only way to get access to most of its features). So, if you're looking for a powerful and easy-to-use web design tool, Builder.io is a clear choice.

If you're looking for an App design tool that's powerful, yet easy to use, then Builder.io is the perfect choice for you. Here's why:

1. Builder is extremely versatile. Whether you're looking to create a simple or complex App or website, Builder has the features and flexibility to help you get the job done.

2. Builder is very user-friendly. Even if you're not a technical person, you'll be able to create an App or website with Builder.io thanks to its drag-and-drop interface and intuitive controls.

3. Builder is affordable. Unlike some App or web design tools that can cost hundreds of dollars, Builder.io is very reasonably priced, making it a great choice for budget-conscious individuals and businesses.

4. Builder comes with a wealth of helpful resources. From video tutorials to online support, Builder.io provides everything you need to get started creating amazing Apps or websites right away.

As we've become Builder.io partners, sign up now and let PyramidBITS help you in creating your one-of-a-kind App or website.

IT Alignment
IT Alignment

Every company turning into a tech company is a term that you've undoubtedly heard more times than you can count. It's no longer so much a novel idea as an ancient adage.

However, within the triteness there is also a truth: The use of technology permeates every aspect of a business. Without automated tools, what would sales and marketing be capable of? Without robotic process automation, what are operations teams? Without UI/UX optimization on product teams?

That also applies to human resources. This group is in charge of hiring, educating, and supporting the continued development of a company's most important resource: its workforce. It's not a simple job, and a growing number of technological instruments are needed to complete it successfully.

This is why the partnership between HR and IT is so crucial. Together, these teams can create an environment where present workers and those who might join them in the future feel appreciated and empowered.

The Role of IT Alignment in HR

How does IT integrate into a business's entire HR management strategy, beyond just providing computers for HR professionals to use for work? We've outlined a few use scenarios to demonstrate how incorporating IT into HR processes can increase efficiency.

Corporate job opportunities draw an average of 250 applicants, per a Glassdoor survey.

While sourcing experts put in a lot of effort to give each candidate a fair evaluation, it may be challenging, especially when you're a one-person team.

software for hiring, please. These tools sort resumes identifying applicants who most closely meet the requirements for the position. If you've ever reviewed resumes as a "gatekeeper," you are aware of how crucial this duty is. Hours could be wasted simply trying to weed out candidates who are manifestly incompetent or who are sending the same generic résumé to every job posting they come across.

Finding candidates for upcoming positions or ones that haven't yet been listed is another task that artificial intelligence (AI) and machine learning (ML) tools help with. They keep the resumes of previous applicants on file and can provide recommendations for whom to get in touch with when the time comes.

A new employee certainly doesn't want to hear any of the following after a difficult hiring process that included interviews, presentations, and technical challenges:

What causes this to happen? Because the new hire's tech requirements are essentially being communicated by the HR department, the new employee's management, and IT. There will inevitably be some miscommunication with all the back and forth. It is crucial for HR and IT to work together during the onboarding process.

The majority of HR departments make every effort to make an employee's first day as smooth as possible.

However, there are so many things that need to be done before or in the first few hours after their birth that it's possible to forget anything crucial. When this procedure is automated, HR only needs to let IT know the team, role, and date of a new recruit. The IT team may then make sure the employee gets the necessary hardware, software, and system access from day one in order for them to succeed. Furthermore, by standardizing hardware, expenses can be predicted and peer tech envy can be reduced.

The management of all the paperwork pertaining to benefits, payroll, and evaluations is one of the least attractive aspects of HR. Many operations and HR professionals still have to filter through a rising quantity of digital data dispersed across various cloud and on-premise locations, despite the fact that fewer and fewer businesses are dealing with physical sheets of paper in file cabinets.

This is risky in addition to being obnoxious. Employee privacy information is exposed through disorganized information management systems. The maintenance of appropriate rights and access is significantly simpler when HR and IT are on the same page about document management.

Employees can update their personal information via self-service systems in addition to going directly to HR or a manager. By setting up these portals, HR employees are relieved of routine duties like updating an employee's address or tax information.

We frequently consider being data-driven in terms of external commercial goals. We analyze measures like cost per acquisition, click-through rates, and conversion rates mostly with the use of digital tools.

HR can benefit from using analytics software that is administered by IT and integrated into internal systems.

Your strategic goals for headcount, growth and corporate culture can be informed by information gathered about the present and potential personnel. Here are a few examples:

-  Recruiting: Following the original job advertisement, how long does it take to hire someone? Which recruiting channels provide the best candidates? The solutions to these queries can assist you in creating a hiring procedure that is more efficient.

Performance management: While the majority of businesses use some sort of performance review, they may not necessarily have the mechanisms in place to act on the data they yield. Using digital technologies and an analytical approach, you may create superior training programs for all of your employees, especially those that require a course correction.

 - Retention of Personnel: One of the most expensive aspects of operating a firm is replacing employees. You can improve worker retention by quantifying average tenure and the reasons why certain employees leave their positions.

Employees at new and small businesses wear multiple hats. To keep the firm running, you must be prepared to accept any task that is asked of you. But eventually, both the business itself and the employees pay a price for this. This is especially valid when there is growth.

Although you might have a worker that has a talent for solving tech problems and changing passwords, is that really the best use of their time? In the startup sector, HR and IT shouldn't involve HR personnel performing technical computer duties. It entails having the technical resources (internally or externally) necessary to achieve company goals around hiring, data privacy, and employee well-being.

Your HR team will value having some IT-related responsibilities relieved as your business expands. Onboarding and offboarding are two places to begin. You can automate the onboarding and offboarding process for new hires when you work with Electric and our proprietary platform.

Standardized processes can be entered into the Electric platform instead of HR or IT hunting down team leaders to determine the tech that an employee needs. While you concentrate on your main business, Electric conducts the labor-intensive work.


In the competition to hire the best and the brightest, businesses invest a lot of time and money trying to find and hire the top individuals. However, without a strong hiring strategy and tools, even the best efforts will be futile.

A solid hiring process is one of the most important—yet usually overlooked—elements of managing a successful business. Not having one is a significant red flag for potential prospects.

The right talent assessment tools enable you to accurately evaluate your candidates’ preparedness for a specific position by assessing their hard and soft skills, potential, and knowledge.

Resumes aren’t a good indicator of a candidate's future job performance, as they cannot give you precise insights into someone’s personality, cognitive abilities, behavior, and attitude. They also don't assess whether a candidate would be a good fit for your company culture.

This blog will look into the different talent assessment tools you can use and some of the best options. 

-        Testgorilla for hiring

Managers can use TestGorilla to add lengthy or multiple-choice questions to exams and email invitation links to several candidates. Applications can be sorted by ratings, alphabetical order, most recent activity, or custom answers, and administrators can monitor the status of applications in real time. Users can also analyze test results for candidates, add confidential notes, and create thorough performance reports.

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Testgorilla Benefits:

1-     Save time and resources

Getting the time back of your hiring team is the main advantage of employing online candidate assessment tests.

Although online applications make it very simple for people to apply for open positions at your business, the large number of applications can be very taxing for your hiring team.

You may quickly exclude applicants who lack the fundamental abilities, information, or character attributes required for the position by giving candidate assessments as soon as a candidate applies.

2-     Identify qualified candidates

Even if a candidate is totally truthful on their resume regarding their qualifications and experience, it can be challenging to determine whether they are a good fit for the position from a cursory glance at their resume and a few brief conversations.

They might be highly competent, yet their talents might not be appropriate for the position.

3-     Compare qualified candidates

You might have two qualified candidates, for instance, with resumes that look comparable on paper but have totally different personalities. The decision of someone you hire can therefore come down to intuition. Sometimes our instincts are correct, but interviewer bias frequently has an impact on them.

You can identify applicants with the help of additional variables provided by online candidate assessment tests. Once you assess a prospect's job-relevant talents or cognitive abilities, one candidate might stand out above the rest.

4-     Reduce time to hire

You get better candidate response times when you use online candidate evaluation tests.

Assessment tests are a subset of a larger class of recruiting automation tools that help you find top talent more quickly, reply to the best candidates more quickly, and lessen the likelihood that they'll look for other jobs.

5-     Improve the quality of hire

The mentioned factors all contribute to higher hiring quality overall. This translates to better employee performance, lower attrition and retention rates, higher management satisfaction levels, and better company outcomes.

-        HR Avatar

Candidates are evaluated using HR Avatar assessments based on important criteria such as work history, skills, knowledge, simulated job duties, and cognitive aptitude. The examinations are animated, with portions that evaluate actual workplace scenarios, and a moving host that directs the job seekers. Therefore, potential applicants perceive it as a genuine job and like the testing procedure as a whole. The Test Score report includes both numerical numbers and a 5-star rating system.

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HR Avatar Benefits:

1-     Detailed Test Results Report

A summary including the overall score, competency scores, and comparative information is included in the PDF report. Competency descriptors score information, and expert interview questions customized for the test-taker are included in the report's details.

2-     Reduce Candidate Complaints and Mitigate Risks

Job simulation-based evaluations are clearly tied to the job, which lessens candidate complaints and the danger of charges that the exams are not appropriate for the position.

3-     Improve Test Fairness and Reliability

Each whole-person test is created for a particular profession and includes various forms of testing in a single test session, including cognitive ability, personality, knowledge/skills, behavior history, and essays that are automatically evaluated (for those jobs that require writing ability.) Employers don't have to be concerned about choosing the incorrect test or losing out on important information as a result.

4-     Whole-Person Approach

Cognitive ability, personality, knowledge/skills, behavioral history, and machine-scored essays are just a few of the various assessment categories used by HR Avatar exams in a single assessment session. This results in a superior overall measurement that is more trustworthy and equitable.

Comparing merely enables you to choose the tool that is best for your business because some elements of hiring tools make them superior to others.

For instance, the TestGorilla tool can support 1000 users whereas the HR avatar can support up to 500 users. Therefore, TestGorilla is better suited for businesses with more users.

On the other hand, the HR avatar can do video interviews but TestGorilla cannot. As a result, the HR avatar can assist you in observing the candidate's response, which is necessary for particular positions.

We highlighted the benefits and for you, and now it's up to you to decide which is best for you.

PyramidBITS is a reputable provider of consulting services. We offer IT and software consulting services to assist your company's operations and help you succeed in business. to better effectively plan, carry out, and manage SMEs, projects, and growth more efficiently.


If you own a business, you're probably already using a variety of technology tools to run and grow it. However, there are specific ways to utilize cutting-edge technology to boost productivity and customer service.

The following are 8 ways you can make better use of technology to achieve your business goals:

1.  Incorporate Automation

There are numerous tools available that can automate a variety of business-critical tasks. Paying bills, responding to emails, and scheduling employees for shifts are just a few examples. There are even useful automated programs that can help you manage your social media platforms more effectively.

Automation system investments can pay for themselves in a relatively short period of time. Automation reduces human error and waste while also increasing productivity. Even implementing automation for a few simple tasks can save your company a significant amount of time and resources in the long run.

2.  Use Productivity Apps

Calendar apps are a great example of how to use your time efficiently to achieve business goals. Choosing and implementing a good calendar app is critical for almost any business. It can take a long time just to schedule all of your meetings and phone calls. A scheduling tool can help you save time and stay organized.

Fast Company recommends a number of apps to help you organize your time and work more efficiently. Grammarly (for improving your writing) to camera and scheduling apps are all available to help you move your business forward.

3.  Evaluate Your Networks

It is necessary to evaluate your networks for security and efficiency on a regular basis. Security issues and system failures can result in lost data, decreased productivity, and, in extreme cases, the loss of your business.

60% of small companies go out of business within six months of a cyber-attack.

This process is frequently lengthy while requiring adequate preparation. These evaluations must be performed on a regular basis in order to detect and eliminate problems as early as possible. Many businesses may require the services of an off-site IT team to effectively evaluate and maintain their networks.

Security technology can assist in keeping your network secure, preventing the need to deal with cyber threats in the first place.

4.  Invest in the Best Technology

Subpar home computers or outdated phone systems can make it difficult for your employees to perform at the levels you require. You should think about investing in a cloud-based VoIP phone system. You may also want to consider investing in artificial intelligence and blockchain technologies, depending on the nature of your business.

It's important to remember that even the best technology won't help you if your employees don't use it correctly. When you invest in new technology, it is critical that your employees receive the appropriate training so that they can make the most of your new investments.

5.  Effectively Manage Passwords

Weak or stolen passwords can pose a significant security risk to your company. To begin creating stronger passwords, avoid using personal information such as birthdays or children's names. Because password-cracking software exists, it's also a good idea to come up with words that aren't in a dictionary.

Finally, avoid using the same password on multiple networks or websites. We understand how hard it is.

That is why you should use password manager technologies to keep your passwords secure. When key employees leave, for example, certain passwords should be changed. Password sharing should also follow strict communication guidelines. They should never be printed, emailed, or distributed to unauthorized people.

For the fourth consecutive year, ‘1234’ and ‘password’ topped the list of leaked passwords.

6.  Take Advantage of CRM

CRM is a system that can help you organize and manage everything from customer contact information to specific marketing strategies. According to Forbes, CRM software can specialize in a variety of areas. Marketing, sales, service operations, and customer data analysis are just a few examples.

There is also collaborative CRM such as Zoho CRM, which allows businesses to share data.

When you have a variety of data in a CRM system that is all linked together, you have the tools to target and bring in new customers. You can also target existing customers more precisely. A CRM platform organizes data such as what services and products your customers buy and how they use them.

7.  Utilize Mobile Technology

It is critical for your employees to be able to perform a variety of tasks both on and off the job. When employees are connected from different locations, using mobile technology can increase productivity. Using mobile technology can also help you reach out to your customers more effectively.

Another way to make the most of mobile technology is to ensure that your company has its own app that customers can use. Before you begin, you must have a clear idea of what you want your app to do. You should concentrate on customer engagement and the types of promotions, sales, or services your company provides.

72% of organizations were already permitting BYOD or planning to do so.

8.    Outsource Your IT

Outsourcing IT is a smart move for most businesses because technology is becoming increasingly complex. Outsourcing immediately frees up time and resources, allowing you to focus on achieving your business objectives. In the long run, you will almost certainly save money. You have the option of investing more money in improving your products or services.

Turn to PyramidBITS for IT support. We have the experience and expertise you require to align your technology with your business goals. We know exactly what it takes to get you there, and we will only recommend technology that is compatible with your IT strategy and budget.

Do you want to continue the discussion? Contact us right away.


A failed internet connection can be disastrous for any professional business, exposing it to lost productivity, revenue, and customer complaints. The cost of internet downtime can be exorbitant. A few minutes of downtime due to Wi-Fi or internet connectivity issues can have a significant impact on your company's bottom line.

Because of these potential consequences, you must arm yourself with the necessary skills to troubleshoot and address the issue head-on.

Can't access the internet? If your internet is down, use these network troubleshooting tips to get it back up and running.

All of these steps may seem cliche and pointless to you, but any specialized IT engineer should go through them first in order to get the issue fixed.

Can't connect to the internet?

Here are 9 Troubleshooting Techniques.

1.    Check for Physical Connectivity Issues

A loose or unplugged network cable, modem, or router, for example, can cause an internet connection to fail. If you're connected to a wireless network, your computer's wireless network interface card may be disabled. First, check your Wi-Fi settings by going to Settings > Network & Internet > Wi-Fi and then turning Wi-Fi on. Check the settings that turn Wi-Fi on and off on your phone or tablet and make sure it's turned on.

Check the Ethernet cables that connect to your router for wired connections. If you suspect that a cable is a problem, try replacing it or switching ports.

2.    Restart the Router

Restarting the router can occasionally help resolve internet connectivity issues. If your router has been turned off for an extended period of time, a quick restart may be all that is required to get it back up and running.

The hardware and software components of a router or modem are prone to malfunctioning for a variety of reasons. Similarly, your computer should be restarted every now and then to refresh running processes and clear the cache.

Rebooting your router can help, but if you have to do it every day or multiple times a week to resolve connectivity issues, you may need to replace your modem or router. In this case, you may need to contact your local ISP.

3.    Evaluate Software Problems

Your connectivity issues could be caused by strict firewall rules or security policies. Many new-generation antivirus solutions, such as Norton and Malwarebytes, include network intrusion protection, which functions as a software firewall, filtering and blocking malicious traffic.

When two software firewalls, such as Windows Firewall and a private, third-party firewall, are installed on the same computer, the contention between the two can incorrectly block traffic. If you recently installed or upgraded a firewall on your computer, consider temporarily disabling it to see if it's the source of the connection problem.

4.    Check If You’re Outside the Wireless Signal Range

If you're using a Wi-Fi network, you should be aware that the distance between your wireless access point and your device affects connection performance. The further you move away from the Wi-Fi router or a wireless access point, the slower the internet connection becomes, and any further drift results in a complete breakdown. Signal interference in your area can also limit the Wi-Fi connection's effective range.

5.    Check Service Isn’t Being Blocked

Internet Service Providers (ISPs) may decide to block access to your account if you do not pay or violate the provider's Terms of Service. It's easy to forget to keep your subscription updated if you use paid hotspots that charge hourly or daily.

Your ISP may also block your account if you exceed bandwidth limits, download illegal or inappropriate content, or send spam emails. Most internet service providers will notify you by default when you attempt to access a webpage if your account has been suspended; however, it is always a good practice to contact your ISP as soon as possible if you suspect your account has been suspended.

6.    Open Windows Network Diagnostics and Check Your DNS settings

Windows includes a tool called Windows Network Diagnostics that allows users to troubleshoot internet connection issues. Simply navigate to Windows Settings > Network & Internet > Status to get started. Next, navigate to Network Settings and select Network Troubleshooter.

The Windows Network Diagnostics tool will then run a few tests to see what's causing your internet connection problems. If an issue is discovered, Windows will provide you with a list of possible solutions to restore your connection.

Many SoHo (Small office/Home office) routers use themselves as DNS servers by default; however, many cheaper devices are not designed for the CPU stress that the DNS service can apply to the device; therefore, it is best practice to manually replace the primary and secondary DNS servers in your NIC (Network Interface Card) configuration with Google DNS ( and

7.    Reboot the Computer

Failures in the operating system software that controls the adapter are common.

This is why it is always a good idea to restart your computer; by doing so, you can clear the cache and ensure that the settings do not revert to previous configurations.

This happens all the time. Sometimes, after making all of the necessary changes, we expect the solution to work, but it does not. The fixes are only applied after the computer has been restarted.

8.    Contact Your Internet Service Provider

If you use satellite internet, you may notice that the connection is less reliable during extreme weather. In densely populated urban areas, internet service providers or cellular internet carriers may be unable to support network traffic peaks, resulting in sporadic outages for some users. If you can't figure out why you can't connect to the internet, your ISP should be able to help.

9.    Reach Out to IT Professionals

Finally, if you've tried everything and your internet connection still won't restore, it's best to contact a professional IT support team to troubleshoot your problem and restore your connection before the downtime has a negative impact on your operations. Although there may be a service fee involved, it is worthwhile at the end given the potential loss of business and man-hours.

When your company partners with PyramidBITS, our team of IT experts can diagnose and troubleshoot your connectivity issues.

Network Security

The internet has literally brought the entire world to your fingertips. However, it also brings with it a number of security risks.

You may be the owner of a thriving business that is breaking records, expanding its customer base, and increasing revenue. All of this, however, will vanish in an instant if you are the victim of a well-executed cyberattack.

As a result, you must take concrete steps to safeguard your data and improve network security threats. Continue reading for a step-by-step breakdown of preventing network security threats.

Step 1: Keep Your Software Up to Date

Malicious threat actors are constantly attempting to exploit some security flaw or bug in corporate networks. It is for this reason that software developers frequently release new updates to their software applications and programs in order to address vulnerabilities.

Unfortunately, the majority of businesses do not apply these free security patches. They continue to use the outdated and unpatched versions because they find it easier to use the software program on an as-needed basis than to take it down for some time and update it.

In some cases, organizations are unaware that they can apply a patch to eliminate vulnerabilities. This is due to owners failing to keep an accurate inventory of the software used on their business network.

In such cases, you should consider conducting a security policy audit and assessment to create a network map, an inventory of all software applications on the network, and whether these programs are up to date with security patches.

This will enable you to address network security concerns proactively and close any vulnerabilities before they are exploited.

Step 2: Identify Your Biggest Network Security Issues

When conducting a network security audit/assessment, you must consider how important each risk factor is to your company. Consider how much money you would lose if your company lost all of its data on a database, or whether you will end up breaking the law if certain data is lost.

Furthermore, this figure should take into account the following:

Reviewing all aspects of various security threats will assist you in developing a structured response. Once you've identified the risks and how much of an impact each one will have on your business, you can begin prioritizing them in order of impact, from most to least, and then work on mitigating them.

Step 3: Apply the Principle of Least Privilege for User Access

Many business owners overlook insider threats. This is their biggest blunder.

According to a Harvard Business Review study, insiders were responsible for 60% of all attacks. Three-quarters of these attacks were malicious in nature.

Isn't that shocking?

Clearly, your own employees are the source of a significant portion of all cybersecurity threats. Your most valuable asset can quickly become one of your most serious network security concerns, whether they intentionally abuse their access privileges or accidentally expose your business to risks.

Using the principle of least privilege for user access limits network access to only the information required to perform their jobs for each individual user account. Logically, no employee in your organization should have unrestricted access to your sensitive assets. Why should an intern have access to the board members' personal information?

This way, even if the access is ever abused, the resulting damage will be kept to a minimum.

Step 4: Create Redundancy Within the Network

A concept known as "single point of failure" is discussed in the business continuity and disaster recovery modules.

The term "single point of failure" refers to how the failure of an asset affects the network, i.e. whether the network can continue to function. Surprisingly, the asset on your network can be anything, including a single database, access point, server, traffic routing device, and so on. A single point of failure is any asset that would compromise the network if it failed.

Redundancy is the solution to single points of failure, which is having multiple additional assets that do the same thing as the first asset so that if the first asset fails, the network can still function.

Your job is then to look for redundancies in your system and add more if necessary.

To do so, you must first draw a network diagram. This will provide you with an overall picture of whether you have enough redundant systems to pick up the slack if any part of your network fails.

When evaluating your business's continuing tea solutions, keep the following in mind:

-         RPOs (Recovery Point Objectives): If you have a data backup system, how recent are the backups? More frequent backups can significantly reduce data loss and associated business disruptions.

-         Solution Reliability: You must conduct frequent testing to ensure that your business continuity solution meets or exceeds its recovery point and time objectives on a consistent basis. After all, discovering that your backup doesn't work after one of your databases explodes isn't ideal.

-         RTOs (Recovery Time Objectives): This will require some experimentation. Determine how long it takes to restore normal network function after deploying a redundant resource. Of course, the duration will differ depending on the asset being replaced and the nature of the destruction, but shorter RTOs are unquestionably preferable.

Having redundancy in place will protect your network from a variety of issues, particularly attacks that target common single points of failure in a network.

You should also have a business continuity plan in place to reduce downtime in the event of a disaster, which will reduce the overall impact of the data breach on your company.

Step 5: Implementing Network Segmentation with Strong Internal Security Layers

Network segmentation is an excellent method for monitoring network security issues and limiting their impact.

This is a "defense-in-depth strategy" that divides a large computer network into smaller subnetworks for those who are unaware. Then, using internal firewalls and other security measures, each of these subnetworks is isolated from the others.

When you isolate each search network, attackers—even those who are already inside the organization—find it more difficult to break out of one system and into the rest of the network.

Cybercriminals will have to work their way through each individual sub-network defense rather than just one set of perimeter defenses. This will not only slow them down but will also make it easier for your IT security team to detect and mitigate a breach before any significant damage is done.

To be clear, implementing strong network segmentation can be time-consuming and difficult. However, given how significantly it can deter future attacks, it is well worth the effort.

Step 6: Train Your Employees in Network Security Best Practices

Your employees should be aware of the growing threat of cyberattacks. You must provide appropriate training and encourage them to participate in awareness programs to make them aware of how significantly they affect the organization's security.

Adequate training for all employees will help reduce threats and hassles for your company, preventing security breaches.

Inform them on advanced methods and how to protect themselves from external threats. You can also teach them the following:

Installing antivirus software such as Trend Micro to detect and prevent malware infections on the network and improve email security is another good strategy.

These programs are intended to detect malicious software and assist in the elimination of problems.

Contact Us and we'll help you review your current setup, implement new access controls, or answer any other questions you have about keeping your data safe.

GITEX plus

GITEX Plus is the official app of GITEX Technology Week which takes place on 10 – 14th Oct 2022 at Dubai World Trade Centre. GITEX Plus allows you to connect and chat with exhibitors and game-changing startups. App has been designed to give you a seamless experience when sourcing products and future-proofing your business.

With the GITEX PLUS App, you can make sure you hit all your objectives and use your time wisely.

Why Download GITEX Plus App?

The ‘GITEX Plus App covers GITEX 2022 Technology Week.

This is a powerful networking platform in your pocket, which allows you to maximize your time at the event and multiply your ROI by 3.

Download GITEX Plus

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E-MAIL: Activate your account

Registered exhibitors’ team members (issued badges) received an email to activate their accounts and set a password.

The GITEX Plus username and password for company admins will be the same as the one used to log into the exhibitor e-zone.

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Tap the menu icon to navigate the GITEX plus app 

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Navigation of Key Features Under Menu Icon

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Exhibitors: allows you to filter by and sort by event and more

Products: allows you to filter by and sort by product listing

Conferences: allows you to access the schedule  of the conferences across all events

Floor Plan: allows you to navigate your way through the event through an interactive floorplan 

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Matchmaking: allows you to access your potential matches.

Scan badges: this allows you to capture leads.

this will be your lead retrieval tool.

Schedule: this allows you to save and track all your meetings and conference sessions.


The exhibitor List section on the app allows you to filter by and access all events, product categories, country.

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The exhibitor's section on the app menu will reflect all company details as filled out on the e-zone.

Exhibitor List: Allows attendees to filter all exhibitors by show, hall, category, and country by sorting

In this section, you can select your favorite, message and set up a meeting request.

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Product list: allows easy access to select and view all exhibitor product listings. in this section, attendees can sort products by show, hall, category, and country sorting.


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In this section, you will have access to your exhibitor badge.

You can enter the different halls by getting your badge scanned.

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Lead capture scanning of badges is available for exhibitors and exhibitor team members.

What can you do?

Export your leads from the mobile app – by clicking the EXPORT button on the top right you will receive an email, this email will have a list of leads all complied in an excel file. 

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What can you do?

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Based on the interest you have selected – this section of the app will show all your recommended exhibitors. In this section, you can choose to add to your favorite, message, and set-up a meeting with those recommended matches.

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For Exhibitor Team Members and Visitors

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For Exhibitor Company 

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Last but not least, we are pleased to announce that we will be exhibiting at GITEX for the third year in a row, Hope to see you there.

Meet us at Za'abeel Hall 7 Stand: P-B201 to see our new vision for Real-Time IT Support and IT Management Services.

PyramidBITS Services:

Real-Time IT Support for day-to-day troubleshooting and Sysadmin support. - Inventory Management, Server & Network Management - DevOps, Server- Operations Management. - Applying air-tight security tools and measurements - Expert Guides on IT Approaches. Manage your people, devices, networks, and applications all from one destination.

PyramidBITS promo code

Our presence at GITEX is one of the most important events for us, and we are convinced that this event will bring us a lot of development and keep pace with technological expansion, so we always matter about your presence, to reach many leaders and innovators in technology, and attend talks and workshops to share knowledge and cultures, where companies from +170 countries attend.

Come and experience advanced innovations disrupting diverse sectors, and learn from the world’s most formidable minds in tech and business. GITEX GLOBAL features mind-expanding talks across 14 conference verticals, alongside hands-on workshops and certified training.

We have arranged for an exclusive offer for our valued business associates. Please FILL OUT THIS FORM to receive the promo code and get a 50% discount on your choice of conference pass.

Know more about us: https://pyramidbits.tech/

Our recommendations to get the best experience at GITEX 2022

GITEX 2022

GITEX is the Middle East's leading consumer computing and electronics trade show, combining an exhibition and conference. held at the World Trade Centre in Dubai, United Arab Emirates. It is an industry-defining platform where national and international leaders showcase their unique innovations to accelerate global transformation. Its exhibitions in the Middle East have drawn a large number of visitors, most notably when Microsoft released Windows 7 in 2009, with 150,019 people in attendance.

The show began in 1981 as GITE and was held in Hall One of the Dubai World Trade Centre. GITEX expanded to two halls of the exhibition Centre with the introduction of MacWorld at the 1988 show. It has now occupied the entire DWTC complex, which currently consists of ten exhibition halls totaling one million square feet of exhibition space.

About GITEX 2022

GITEX 2022 will present a 5-day program from 10 to 14 Oct 2022 packed with many events. Informative seminars and discussions, including GITEX TECH TALKS, will focus on various topics such as Artificial Intelligence and Cyber Security. The trade fair also offers numerous leisure and entertainment areas where visitors and exhibitors can relax and network.

World Trade Centre

Dubai World Trade Centre (DWTC), is a 38-story, 184-meter-high skyscraper in Dubai, United Arab Emirates, that was built in 1979. It is a complex designed specifically for events and exhibitions.

Dubai World Trade Centre hosts over 500 events per year and has over 1.3 million square feet of covered exhibition and event space, including 21 halls and over 40 meeting rooms spread across three floors. The venue hosted 396 trade shows and welcomed over 2.74 million visitors in 2015.

Why go to GITEX 2022?

Incredible networking, knowledge exchange, and business empowerment

-         Network

Meet 4,000+ leaders and innovators from tech powerhouses and startups.

-         Learn

Attend 500+ hours of hard-hitting talks across 14 conference verticals and access 15+ highly engaging business and technical workshops.

-         Access the world

Access global tech enterprises and startups from 170+ countries & over 400 of the most active investors.

-         Discover

Witness first-hand revolutionary tech inventions and solutions presented for the first time in the region.

Why exhibit in GITEX 2022?


GITEX GLOBAL is set to rock the tech world with the year's biggest and most mind-blowing showcase of enterprise solutions.

Learn from international leaders, innovators, and policy-makers as they discuss and debate new ideas from the mission-critical cloud, IoT, and cyber tech to breakthroughs in Ai, the metaverse, quantum computing, programming, and sustainability.

GITEX GLOBAL empowers your business and connects you to the most influential public-private partnerships, tech giants, creative startups, and enterprises from over 170 countries.

3 Reasons to exhibit at GITEX 2022:

-        Opportunities

Find real business as the industry comes together in one place to connect, source new opportunities, network, and keep a competitive edge.

-        Knowledge

Thought leaders, creators, innovators, and makers come to GITEX GLOBAL to discuss, debate and challenge new ideologies.

-        International power

4000+ exhibitors and more than 200+ government entities from 170+ countries, you will be walking alongside tech giants, creative startups, and revolutionary innovators from across the globe.

GITEX 2022 Sub-events

-        X-Verse

The Future of Web 3.0

Metaverse like you’ve never it seen before.

10 - 13 Oct 2022

For the first time, the greatest shifts and the most potentially disruptive industry applications of the Metaverse at the newly launched X-VERSE. Progressing from buzzword to powerful business realities, get a first-hand, live-environment experience of how diverse industries will look in an increasingly vast and rich virtual ecosystem.

-         Global DevSlam

The biggest meet-up for the developer community.

10 - 13 Oct 2022

It gathers together an international and influential ecosystem of top coders, developers, data scientists, and software engineers, hosting the most vibrant and powerful community network of technical minds, skills & talent.

-         AI-Everything

World’s most empowering ai event gathering

10 - 14 Oct 2022

Hosted by the UAE’s Minister of State for Artificial Intelligence, Digital Economy & Remote Work Application Office, Ai-Everything will advance a more nuanced understanding of today’s Ai technology and its long-term potential.

Gathering the global Ai community. Ai brings together large enterprises, public sector, and ai practitioners through the maze of technology transforming business and society.

-         North Star

Enter a new universe of ideas, imagination, and connections

10 - 13 Oct 2022

Access inspiring insights, challenging business decisions, and tech ideas sparking the next wave of innovation from global leaders and experts. Our stellar line-up of major tech experts reveals their perspectives on the current challenges and the next frontier of innovation.

-         Marketing Mania

The only marketing + creative technology trade show in the MENA region.

10 - 13 Oct 2022

Middle East’s most proactive marketing professionals all come down to source information on new innovations, strategies, techniques, and tips to keep up with the changing trends and transform their companies and themselves, into leading names within their respective disciplines.

-         Fintech SURGE.

Where Global Fintech Opportunities Converge.

10 - 13 Oct 2022

Fintech Surge will cover significant gaps in current local and regional events, to position itself as the go-to Fintech sourcing, and networking platform in the region.

Delivering trending and cutting-edge topics, dedicated training sessions, innovation competitions, and personalized networking opportunities.

-         Future blockchain summit

Where the whole blockchain MENA ecosystem meets to do business.

10 - 13 Oct 2022

Visitors will have the opportunity to learn from and network with 100+ CEO/CIO/VP/DGs from top companies such as Du, Smart Dubai, Dubai Electricity & Water Authority, Dubai Health Authority, Avanza Innovations, Dubai Police, Lenovo, Pwc, SAP, Intel, Careem, Smartworld, Finablr, Justchain, Distichain, Blockinterop, Poolz Defi and many more.

GITEX 2022 Egyptian Exhibitors

We are pleased with our 3rd consecutive participation in GITEX, where we get to know many of the largest companies in various fields, exchange experiences, and knowledge, and we are proud of the presence of a number of participating Egyptian companies, including:

-         PyramidBITS

-         Eltawheed Group

-         Raya Data center

-         Marses robotic solutions

-         Akhdar

-         Career 180

-         Garrar

-         OBM Education

-         OTO courses

-         Sprints

-         Synapse-analytics.io

Take part in the largest and most influential Tech & Startup event in the world.


PyramidBITS at GITEX 2022

PyramidBITS Provides Real-Time IT Support & IT Management Services. Hire A team of IT experts without the payroll. PyramidBITS services Include: Real-Time IT Support for day-to-day troubleshooting and Sysadmin support. - Inventory Management, Server & Network Management - DevOps, Server- Operations Management. - Applying air-tight security tools and measurements - Expert Guides on IT Approaches. Manage your people, devices, networks, and applications all from one destination.

PyramidBITS Facebook 

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Where to stay?

We want to share some tips from our three years of attending GITEX 2022 to help you make the most of your experience.

Hotels close to World Trade Centre:

-         Novotel - World Trade Centre Dubai

450 m from Dubai World Trade Centre with Subway Access

-         Rove Trade Centre

450 m from Dubai World Trade Centre

-         Ibis One Central - World Trade Centre Dubai

0.7 km from Dubai World Trade Centre with Subway Access

-         Voco Dubai

0.8 km from Dubai World Trade Centre with Subway Access

-         Rose Executive Hotel

0.9 km from Dubai World Trade Centre with Subway Access

Car rental services for far places

Directions to World Trade Centre Metro Station (Dubai) with public transportation

-        Bus: 21 - 27 - 98E - F11

-        Metro: M1

Bus stations near World Trade Centre Metro Station in Dubai

-        World Trade Centre Hotel – 02                               11 min walk

-        Emirates Tower Seaside Metro Bus Stop - 1         12 min walk

Metro stations near World Trade Centre Metro Station in Dubai

-        Al Jafiliya Metro Station                                       17 min walk

How to get discounted tickets for GITEX 2022?

PyramidBITS promo code

Our presence at GITEX is one of the most important events for us, and we are convinced that this event will bring us a lot of development and keep pace with technological expansion, so we always matter about your presence, to reach many leaders and innovators in technology, and attend talks and workshops to share knowledge and cultures, where companies from +170 countries attend.

Come and experience advanced innovations disrupting diverse sectors, and learn from the world’s most formidable minds in tech and business. GITEX GLOBAL features mind-expanding talks across 14 conference verticals, alongside hands-on workshops and certified trainings.

We have arranged for an exclusive offer for our valuable business associates. Please FILL OUT THIS FORM to receive the promo code and get 50% discount on your choice of conference pass.

Choose The Pass You Want:

·            All Access Pass (Most Popular): Our bestseller pass gives you access to 14 conference tracks, 20+ workshops, 5 days exhibition access across all 7 shows for an early bird price: AED 1,800 (AED 3600)

·            Global DevSlam Conference Pass (Coders, Developers, Programmers): 4 days of Global DevSlam Conference track, 20+ workshops, 5 days exhibition access across all 7 shows for an early bird price: AED 300 (AED 600)

·            Trio Conference Pass: Any 3 vertical conference tracks, 20+ workshops, 5 days exhibition access across all 7 shows for an early bird price: AED 1,200 (AED 2,400)

·            Vertical Conference Pass: Any ONE conference of your choice, 20+ workshops, 5 days exhibition access across all 7 shows for an early bird price: AED 900 (AED 1,800)

North Star Conference Pass (Startups): Startup Conference track at North Star Dubai, 20+ workshops, 5 days exhibition access across all 7 shows for an early bird price: AED 480 (AED 960)

We're excited to see you there at Za'abeel Hall 7 Stand: P-B201 to see our new vision for Real-Time IT Support and IT Management Services.